Fitness and Nutrition Manager

2 weeks ago


مصر, Egypt MGM Wellness Full time

**Fitness and Nutrition Manager**

**Why partner with MGM Health and Wellness**
- Because your work will have a great impact on the world
- Because we genuinely care about our partners and guests, as well as the community and the planet
- We live our values and act in accordance with them
- At MGM Wellness you will belong to a multicultural and internationally renowned experts
- You will be part of a leading brand in the process of expansion, and we are proud to be a growing international company
- We invest in the health and wellbeing of our partners
- We support you so that you live your vocation with passion, reaching the best version of yourself
- We bet on the development of your professional career
- We celebrate achievements and take happiness seriously
- Healthy food for talents... made by our chefs
- MGM Wellness Partnership Bonus
- Offices in the same facilities

**Fitness and Nutrition Manager**

**About the position**

The Performance Department is in charge of looking after our guests, assuring them of information and the management of their needs within the establishment. For this, the figure of the Fitness and Nutrition Manager is essential to ensure that the team efficiently manages all the needs of the guests, supporting them in daily tasks, leading the team, motivating talents, and ensuring that they have all the resources and knowledge to perform their duties. Together with the Holistic Healing Manager, he or she supports, implements, and evaluates the quality of the service provided to guests by the team, and is ultimately responsible for the correct operational functioning of the department, implementing procedures and providing continuous improvement to them.

**What do we expect from you?**

In addition to delivering fitness and/or nutrition related services, you will supervise the professional performance of all the talents of the department, guaranteeing the excellence of customer service through compliance with service procedures and protocols. Train and tutor talents both in their incorporation processes and their professional career within the company in all the procedures and tools implemented, guaranteeing their continuous improvement and evolution. Manage incidents and daily needs of guests to obtain their satisfaction.

**Responsible for the team to have the maximum knowledge about**:

- Products and services offered
- Internal company policies
- Protocols and procedures of the department itself, as well as the transversal ones that affect the area and the service provided from the performance / gym facility
- Ensure the consistency of fitness and nutrition work in terms of established standards and the alignment of talents on corporate culture and values
- Filtering those relevant topics in order to assist the department manager in optimizing their responsibilities
- Proactively anticipate needs of both talent and guests
- Lead and monitor daily departmental briefings in the manager's absence
- Daily verification of the correct invoicing of the services offered during the day
- Coordination, planning and forecasting of the needs of the guests to meet the demand for fitness and nutrition services, in order to optimize them and thus maximize sales
- Supervise staff schedules and vacations created by the head of department, and include them in a timely manner in the internal program
- Management of incidents and communications to Human Capital
- Lead the process of developing protocols and operating standards that improve internal work, as well as communication and interaction with guests

**Essential Requirements**
- Qualifications in: Fitness and/or nutrition
- Languages: Fluent English (and ideally Arabic)
- IT: Microsoft office Word, Excel, PowerPoint, Outlook and experience with booking software
- Experience: minimum two years practical working in fitness and/or nutrition sector

**Key competencies**
- Growth-minded: have an entrepreneurial mentality, with a constant search for growth and improvement
- Self-analytical skills: be self-critical of each action and decision taken. Recognize that there are always opportunities to improve
- Constant learning: restlessness to learn and seek new knowledge to continuously evolve
- Common-sense & excellence: show common sense and attention to detail to achieve excellence
- Passionate attitude: be passionate about what you do, making the most of each experience, always with the best attitude and disposition
- Energetic & proactive: have an energetic and dynamic attitude on a day-to-day basis, as well as being proactive in the search for creative solutions
- Emotional intelligence: demonstrate emotional intelligence, as well as a positive and decisive attitude

**MGM Health & Wellness values**
- Excellence: we act with excellence in everything we do, making it a habit
- Evolution: we assume a commitment to constant improvement and innovation
- Integrity: we prioritize honesty and loyalty in all our actions
- Caring: We genuinely care


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