Enterprise & Banking Applications Support Manager

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Coordinate with internal teams, vendors, and external partners to resolve complex issues and ensure effective resolution of incidents. - Participate in system upgrades, migrations, and testing activities. - Contribute to continuous improvement initiatives and recommend process enhancements to optimize support operations. **Requirements**: **Essential...

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey. **Engineering principle**: We ship robust, high-quality code, written for...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

We are hiring for one of the biggest Banks' Core Banking Technical Support **Responsibilities**: - Experience in end-to-end Development and / or Implementation and / or Support activities covering expertise areas such as design of customizations, Coding and Unit testing, executing Test cycle rounds including End of Days, migrations and Integrations for...

Manage incident and problem resolution, ensuring timely and effective resolution of issues. - Ensure service level agreements (SLAs) are met and maintained. **Requirements**: **Essential Qualifications**: - Bachelor’s degree in engineering, Computer Science, or its equivalent. - 1+ leading a team of more than 3 members - Operating system fundamentals...

The WebLogic Database Administrator (DBA) will be responsible for the design, implementation, maintenance, and performance tuning of WebLogic Server environments and associated databases. - Work with team members to resolve more complex or cross technology incidents. - Resolve most technical incidents independently within technical area. **Personal...

To be a single point of contact (SPOC) as solution lead in engaging stakeholders (Internal to the bank), understanding their requirements, managing their demand and delivering an economically well assessed solution to the business problem in a timely manner. - Contribute in the development of architectural policies, principals, guidelines, strategies and...

Provide Digital Banking expertise for EGBANK employees as they service customers Digital Banking needs, including hardware and software troubleshooting and diagnosis Pull Digital Banking reports and perform manual clean-up of data (inactive, eStatement changes, removing closed accounts from Bill Pay, etc.) Be one of the go-to people Digital Banking knowledge...

**Purpose of the job** As an Application Support Manager, you will manage the performance of the Product Support Team, and ensure that Service Level Agreements are achieved as set by the business. You will ensure the support staff follows ITIL processes and procedures to provide outstanding customer service at all times. In addition to this, they will work...

Field Technical Support Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology...

Implement strategic plans for digital banking services to align with overall organizational objectives and market trends to ensure meeting digital banking adoption, usage, customer satisfaction, and revenue generation Collaborate with internal stakeholders, external partners and third-party service providers, to enhance digital banking capabilities and...

Details Required Experience 1-2 Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Networks CRM Requirements and responsibilities Responsibilities include but not limited to: - Clearly communicate with clients, solicit feedback, and provide periodic status updates. - Engage with technical clients via...

The Senior Oracle DBA with OEM expertise is responsible for the operations, implementation, maintenance, and performance tuning of Oracle database systems across the organization. - This role involves utilizing Oracle Enterprise Manager extensively for monitoring, management, and administration tasks.Resolve most technical incidents independently within...

**Job Information**: Industry Banking Work Experience 4-5 years City Cairo-Alex Dessert Road, Giza State/Province AI Qahirah Country Egypt Zip/Postal Code 11311 - Integration activities for digital banking systems- Preferable to have a banking background - Debug and troubleshoot.- Organizing the testing, acceptance, approval and handover of the...

**_Identifies Individual Customers needs for the targeted Segments (Corporate Products) as directed by Retail Branch Manager._** - **_Identifies the action plan of the corporate sales and service team in accordance with the Retail Branch Manager_** - **_Cultivating solid relationships with major Non - borrowing customers to ensure a continuous flow of sales...

**Job Purpose**: Support, and follow up on all the works and activities related to Bank projects in order to achieve our strategic plans by using a variety of project management techniques to ensure that projects are achieving their objectives/goals. Duties & Responsibilities: **Key Responsibility**: - Issuing and finalizing required initial and final memos...

Corporate Banking sits in Citi’s Banking, Capital Markets and Advisory division. We support our clients by delivering an international network and an integrated range of wholesale banking products and services to clients across three main segments that are Public sector, financial Institutions and Large Local Corporates. We, at Citi deliver responsible,...

Job summary We strive to be Earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join as an Account Manager (Program Support) to grow...

1. Market the full range of products & service to Private Banking clients’ segmentation and contribute effectively in achieving the Private Banking budget while identifying and meeting customer needs through acting as a financial advisor to the assigned customers 2. Manage and increase the portfolio by acquiring NTB Private Banking customers and cross...