Core Banking Applications Support Team Head
6 months ago
Manage incident and problem resolution, ensuring timely and effective resolution of issues.
- Ensure service level agreements (SLAs) are met and maintained.
**Requirements**:
**Essential Qualifications**:
- Bachelor’s degree in engineering, Computer Science, or its equivalent.
- 1+ leading a team of more than 3 members
- Operating system fundamentals (Linux, AIX, Windows).
- Good knowledge of databases (SQL, Oracle).
- Knowledge of one or more Application Servers Websphere, Microsoft IIS Web Server)
- Good Knowledge of ticketing change management systems.
- Java Fundamentals
- Automation and testing tools knowledge.
**Preferred Qualifications**:
- Automation /Scripting experience.
- Problem management and incident management skills
- Integration knowledge with ESB and Data warehouse
- Knowledge of banking products and services
- Development experience
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