Digital Banking Manager

5 months ago


مصر, Egypt EGBank Full time

Provide Digital Banking expertise for EGBANK employees as they service customers Digital Banking needs, including hardware and software troubleshooting and diagnosis
Pull Digital Banking reports and perform manual clean-up of data (inactive, eStatement changes, removing closed accounts from Bill Pay, etc.)
Be one of the go-to people Digital Banking knowledge in the bank, including knowledge of processes, systems, and policy and procedures
Process Digital Banking operational functions
Create Digital Banking training and help resources for EGBANK employees
Proactively look for ways to solve Digital Banking problems and to improve Digital Banking processes, reporting, etc
Communicate with 3rd party vendors
Complies with all applicable laws and regulations.
Other tasks as assigned

Ensure full compliance and adherence to policies, procedures, regulatory/internal regulations, related to any transactions executed



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