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Key Account Manager

4 months ago

مصر, Egypt Ortho Clinical Diagnostics Full time

**The Opportunity**:
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

**The Role**:The Key Account Manager must possess strong market, environment, distributor management and customer knowledge to develop and deliver annual business plan and achieve annual growth. Has in-depth knowledge of and experience with the sales process, excelling at lead generation, relationship building, and closing deals. The Key Account Manager is responsible for designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence in his territory.
- Selling products and services using solid knowledge to prospective customers.
- Performing cost-benefit analyses of existing and potential customers.
- Maintaining positive business relationships to ensure future sales.

**Responsibilities**:

- Developing sustainable long-term relationship with key influencers in the market to maintain current business growth.
- Ensuring customer satisfaction with products, solutions, services and after sales support and manage ongoing business meetings that facilitate open discussions and market visibility.
- Prospect for new business opportunities in the assigned territory, in addition to growing and maintaining the existing customer portfolio.
- Qualify new leads to maintain identified business to promote a healthy sales funnel for future sales with focusing on both horizontal and vertical growth of product lines.
- Driving profitable revenue by identifying and closing opportunities within strategic accounts.
- Setting monthly, quarterly and yearly forecast for annual business plan and ensures accuracy and achievement.
- Achieving agreed upon sales targets and outcomes within agreed upon yearly AOP.
- Supply Sales Manager with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Supporting and monitoring Business Partner’s performance with key customers within territory to ensure proper coordination to respond properly to customers’ requirements.
- Developing strong working relationships with key stakeholders of critical customers as well as KOLs to anticipate customers’ needs and insights in his territories.
- Product, market, and competitive intelligence - serves as resource for questions about products, services, and solutions.
- Responsible for managing/controlling the customers and the company inventory to ensure in and out reagent process.
- Following-up on governmental and private tenders in his assigned territory and feed his manager and the company with all the necessary information and actions on time.
- Collaboration with internal stakeholders to maximize the business development in Egypt.

**Market and Product Knowledge**:

- Stay abreast of key market changes, trends, competitive intelligence, and anticipate changes in the external environment.
- Develop strong working relationships with key stakeholders of critical customers /NGOs, GPOs as well as KOLs to anticipate customers’ needs and insights in his territories (public and private).
- Product, market and competitive intelligence - serves as resource for questions about products, services and solutions.
- Proactively forecasts market, industry, technology and competitive trends.
- Identifies and maintains a deep understanding of competitors offering.
- Maintains a constant focus on how regulatory requirements and compliance guidelines impact the business.

**The Individual**:

- University Degree in Medical background required.
- At least 3-5 years Experience in Laboratory Diagnostics sales role(s) is a must. Ideally these would be in the fields of Clinical Diagnostics, Blood Transfusion, Immunohematology or Hematology.
- Proficient at analyzing commercial data and identify key trends or drivers of change. Solid understanding of trends in the diagnostic market and factors that influence the market place would be beneficial.
- Highly motivated and target drive with a proven track record in sales.
- Excellent communication, interpersonal and organizational skills.
- Native Arabic, and fluent English.

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