Sr. Key Account Manager
5 months ago
About the opportunity
We are looking for a** Senior Key Account Manager** to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.
The purpose of this role is to manage, grow, and consolidate orders towards our strategic partners. This role will work to build very strong and solid relationships with key accounts, maximize their potential and improve their performance, deliver on their needs and requests, give them insights, and negotiate deals and special contractual terms.
**What’s On Your Plate?**
- Key responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.
- Optimize Key Account performance, and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.
- Identify revenue opportunities.
- Drive growth and make Key Accounts act as customer acquisition for the Q-commerce, Local Shops business.
- Build weekly/monthly reports, track & communicate performance data
- Establish, build, and maintain strong relationships with various stakeholders of our strategic partners: e-commerce, operations, marketing.
- Understand marketing calendars for brands, strategize, plan & execute regional campaigns supported by our key partners
- Build visibility internally and externally via deep data analysis & cross-functional business reviews
- Identify industry trends
- Work to define projects, processes, solutions, and systems that help Talabat and key partners meet their objectives
- Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations and influence vendor to implement what is needed for talabat customer experience (i.e., optimize service and/or expenses)
- Business Driver for the Growth of Key Accounts in the Non-Food Vertical.
- Responsible for the relationship with the Key Account Vendors
- Accountable for:
- Right Assortment
- Healthy Orders
- GMV Growth
- Service quality needs to be consistent for all the brands across.
- Maintain continuous business relationships with Key Vendors
- Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement
- Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.
- Work internally with the various departments to ensure all requirements of the brand are met.
- Update and maintain a track record of all activities related to the brand on SalesForce
**What Did We Order?**
- Bachelor’s degree in any discipline.
- 3-5 years of previous experience in e-commerce or retail is a plus, experience as an account manager or any customer/client-facing role is added value.
- Experience working across categories or across multiple countries is preferred (but not mandatory)
- Commercial knowledge in e-commerce for vendor performance
- Sufficient knowledge of the industry in both FMCG and managing brands.
- Resident in Qatar.
- Able to analyse data and sales statistics and curate a solution.
- Excellent communication and negotiation skills.
- Customer-oriented.
Who we are
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
-
Sr. Key Account Manager
5 months ago
مصر, Egypt Delivery Hero Full timeAbout the opportunity **About the role** At Talabat, the role of the Sr. Key Account Manager will play a key role in driving growth, fostering relationships, and ensuring the success of key accounts. You will be responsible for ensuring the success and satisfaction of our partners, driving revenue growth, and contributing to the overall success of...
-
Key Account Manager
5 months ago
مصر, Egypt Bel Group Full time**Purpose of the Role**: Define and implement the key account strategy, in line with Bel Egypt sales and marketing strategy in order to achieve volume, profit, market share and channel goals. **Main Accountabilities**: - Build and keep sustainable relationship with key accounts, based on Bel Principles, to support and influence their decision making on Bel...
-
Key Account Manager
5 months ago
مصر, Egypt Dubizzle MENA Full timeBayut & dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for...
-
Account Management Sr. Executive
5 months ago
مصر, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...
-
Sr Account Manager
5 months ago
مصر, Egypt Talent Pal Full time**Driving Infinite Possibilities Within A Diversified, Global Organization**: The Sr Account Manager is responsible for multiple accounts, effort focused on increasing Honeywell’s book of business with new and existing customers and leveraging relationships. The role will upsell and cross-sell, into client organizations and multiple stakeholders. You will...
-
Key Account Manager
6 months ago
مصر, Egypt LOriental Full timeAre you ready to indulge in a tantalizing career opportunity where you can ignite your passion for sales? LOriental, the epitome of high-end catering services, is seeking an ambitious and dynamic Key Account Manager to enthrall our corporate clients with exceptional culinary experiences. As a Key Account Manager at LOriental, you will be the embodiment of...
-
Sr. Ar Accountant
5 months ago
مصر, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...
-
Accounting Sr. Executive
5 months ago
مصر, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...
-
Key Account Manager
6 months ago
مصر, Egypt IQVIA Full time**Overview**: Build and foster strategic client relationships & engagements in life science sector, driving revenue growth through identifying added value solutions to our clients through the effective use of IQVIA's offerings. Operate in accordance with management guidance while developing expert knowledge and skills to excel in assigned...
-
Key Account Manager
5 months ago
مصر, Egypt Delivery Hero Full timeAbout the opportunity **Role Summary**: We are looking for a Key Account Manager to join our team and be part of our growth. The purpose of this role is to manage, grow, and consolidate orders towards our strategic partners. This role will work to build very strong and solid relationships with key accounts, maximize their potential and improve their...
-
Sr Quality Evaluator
5 months ago
مصر, Egypt Webhelp Full time**Training & Quality** **Location** - Cairo, Egypt*** Job Title: Sr Quality Evaluator - Retail Account (Maadi Site) **Job Description**: - Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices - Participate in internal quality audits (e.g. periodic audits of...
-
Senior Key Account Manager
5 months ago
مصر, Egypt Bel Group Full time**Purpose of the role**: Oversee and manage key accounts and foster strong relationships with strategic customers to achieve sales targets, Modern Trade channel growth and maximizing profitability. **Main Accountabilities**: - Create and implement customers’ strategic plans considering all levers of growth: commercial agreements, marketing actions,...
-
Key Account Manager
7 months ago
مصر, Egypt L'Oreal Full timeContribute to thecommercial vision by sharing account perspective, risks and opportunities. - Build, accurately forecasts and achieve the account results: turnover, market share, profit. Plan all growth driversaccordingly. - Prepare and lead the account negotiations, escalating when relevant. Build the action plan to implement the division andchannel...
-
Key Accounts Manager
5 months ago
مصر, Egypt Danone Full timeAbout the job Principal Accountabilities: - Manages strategic accounts across nation. - Responsible for the realization of sales objectives within the assigned group. - Responsible for maintaining relationships with the key accounts and for the negotiation of customer contracts in accordance with overall company sales strategy. - Coordinates the activities...
-
Institutional Key Account Manager
5 months ago
مصر, Egypt Abbott Laboratories Full time**Job Title** **Institutional Key Account Manager** **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for...
-
Sr Accountant Ii
5 months ago
مصر, Egypt Ecolab Full timeEcolab is seeking a **Sr Accountant II** to join our Finance team. In this position, you will be responsible for developing financial statements and reports, enabling successful month-end closure and reporting. **What’s in it For You**: - The ability to make an impact and shape your career with a company that is passionate about growth - The support of...
-
IT SOC
5 months ago
مصر, Egypt Vodafone Full time**Role Purpose**: Lead the first line/SOC team responsible for the first line monitoring and SRs resolution for all IT and digital systems. **Key Accountabilities & Decision Ownership**: - E2E service monitoring - IT SRs handling - First support in global issues - Participate in migration projects - Improve service availability - Fixing, troubleshooting...
-
Key Account Executive
5 months ago
مصر, Egypt Lazaro Scent Full timeAre you a driven and results-oriented sales professional? We are looking for a talented and experienced **Key Account Executive** to join our team. In this role, you will be responsible for developing and maintaining relationships with our most important clients. Job Responsibilities: - Serve as the lead point of contact for all customer account...
-
Key Accounts Manager
6 months ago
مصر, Egypt Taager Full time**About Taager** Taager is the first B2B startup focused on social sellers - Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection...
-
Sr. Financial Accountant
5 months ago
مصر, Egypt Assembly Full timeJoin Assembly - Ignite Business Growth! We're a global brand performance agency with 1,500 talented minds in 26 offices worldwide! Fueling business growth is our passion, and we're seeking a Sr. Financial Accountant to join our team! **About Assembly Global**: At Assembly, we help brands find the change to fuel business growth. We are an award-winning...