Key Account Manager
2 weeks ago
**Who we are?**
OLX Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
**Purpose of the role**
As a Key Account Manager, you will manage a portfolio of high-value clients, engage with key decision-makers for regular account performance reviews, and offer solutions in order to increase revenues from their current ongoing subscriptions. In this role, there is a great deal of autonomy and this position is only suitable for those who possess excellent communication, presentation, and time management skills. year-end close.
**Main Responsibilities**
- Manage a portfolio of existing key accounts
- Provide client training to ensure efficient use of provided services
- Provide regular performance reviews, market insights, and performance reports to ensure maximum
client retention
- Act as a business consultant to the key accounts defining problems, opportunities & room for growth
- Monitor the accounts ads, package usage & performance giving regular feedback to the client
- Ensure sales quality by defining the company size vs. the package sold
- Work on upgrading the accounts based on their available inventory & marketing budget
- Client onboarding on the new tools & systems
- Assist in handling the client's issues
- Work closely with Operations and customer support teams to provide a seamless experience to the
clients
- Work closely with the BI team to create new dashboards to cater to the client needs
**Requirements**:
- A bachelor's degree in marketing, sales, or a related field preferred
- 3+ years of experience is required
- 2 years previous experience in the real estate industry
- Experience in e-commerce, internet and/or digital media
- Written and verbal proficiency in English
- Extensive experience with MS Office (Powerpoint & Excel)
- Ability to visualize data
- Excellent written and verbal communication skills
- High interpersonal and negotiation skills
- High degree of accuracy and attention to detail
- Good analytical skills
- Competitive attitude with a hunger to succeed in all situations
- Result orientated with problem-solving skills to resolve challenges through creative and flexible options in line with the Company’s overall targets
- Good analytical skills to understand clients business needs and provide adequate
**Benefits**
- A fast paced, high performing team.
- Comprehensive Health Insurance
- Life Insurance
- Rewards & Recognitions
- Learning & Development opportunities
olxegypt
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