Key Accounts Manager

15 hours ago


مصر, Egypt Thrive LLC Full time

We are looking for a Account Manager - Software Development to join our young and motivated team.

To be successful as an Account Manager - Software Development, you should have knowledge or experience in software development, as well as sales abilities and interpersonal skills.

**Responsibilities**:

- Manage **BPO** technical client relationships for the purposes of developing the current partnerships and creating new business opportunities
- Support account leads by developing and managing an active opportunity
- Assist the client in identifying their initial needs, and support them all over the working relationship cycle
- Support business practices through developing relationships and account planning within existing accounts and target accounts
- Evaluating customer needs to suggest upgrades or additional services
- Prepares analysis on weekly/monthly/yearly basis about cost, quality, productivity, client satisfaction and identifies trends, opportunities, issues, concerns, and successes
- Design and develop daily, weekly, monthly reporting to senior management
- Manage client procurement relationships, including negotiating and managing commercial contracts
- Provide leadership and project oversight for all initiatives - scope statements, budgets, project plans, business requirements, testing and test plans and implementation
- Utilize data analytics to identify key trends in the business and collaborate with members of the management team to provide recommendations and solutions
**Knowledge and Experience**:
*
- Excellent English language skills
- Experience in sales and account management
- Knowledge or experience in software development and general good technical understanding
- Excellent communication and interpersonal skills
- Ability to self-organize and achieve objectives within committed timeframes
- Familiarity with client on-boarding requirements and an ability to think creatively
- Collaboration, organization and multi-tasking skills
- Good critical thinking and problem-solving skills

**Salary**: E£7,000.00 - E£10,000.00 per month

**Experience**:

- Agency: 2 years (preferred)
Work Remotely:

- Yes


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