Key Account Manager

4 weeks ago


مصر, Egypt DHL Full time

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories.

However, we are an an organization that is not just moving goods around but we have a very clear purpose, we are: Connecting People. Improving Lives.

We provide challenges and opportunities for personal and professional development, we recognize the the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist.

We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Currently, we are looking for a **Key Account Manager** in Egypt. As a Key Account Manager, you will be a direct link between DPDHL and our customers.

Are you interested in building an ongoing, long-term relationship with your customers?

Would you like to make customers feel valued and encourage them to remain loyal to DPDHL company?

If yes, please read on.

**Your task will be**:

- Seeks and prospects new leads to win new customers.
- Identify and develop potential, sustainable customer relationships.
- Builds rapport and trust with customers by being informed about customer’s business and the market.
- Recommends solutions based on customer needs by using industry knowledge and a DPDHL solution.
- Supports customer retention by conducting joints visits with DPDHL Products.
- Cooperation with Sales colleagues in DPDHL to collaborate on customers, marketing strategies and offer a full supply chain of services to serve customer needs.
- Plan the effective management and development of each assigned customer.
- Builds rapport and trust with customers by being informed about customer’s business and the market.
- Close cooperation with Head of Sales to facilitate business performance review & evaluation.
- Closes business connecting a customer need with a DPDHL solution and the value it may create for the customer

**Your profile should look like**:

- Minimum 3 years of experience in Key Account Role/Sale Department in Egypt market.
- Knowledge and experience in the logistics and Transportation area.
- Knowledge and experience in managing multiple/varied customers.
- Fully computer literate, with a solid knowledge of MS Excel, MS PowerPoint.
- Enjoy communication and interaction with people.

**We offer**:

- International and strong brand support with clear processes.
- Flexible working hours with the possibility of occasionally working from home upon agreement.
- Possible further career development supported a global internal training plan.
- International company environment.

**Work Authorisation**:
DHL Global Forwarding will only hire those who are legally authorized to work in Egypt. This is not a position for which visa sponsorship can be provided.


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