Live order Team lead

2 weeks ago


Cairo, Cairo, Egypt Nana Full time
Job Description
  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
Job Requirements
  • Graduate with a bachelor's degree .
  • Excellent or fluent English speaker .
  • Typing speed not less than 30 words per minute .
  • Strong communication and handling skills .


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