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Projects Order Manager
2 weeks ago
What you'll do:
The Projects orders Manager will manage a group of Orders Executives to fulfill the supply scope / order plan within set quality standards, lead time and budget while achieving superior customer experience and higher productivity rates.
The Projects order Manager will enforce efficient and simplified processes, contribute to continuous improvement, ensure compliance with guidelines, rules & regulations, reduce barriers, control cost, and add value to our customers.
The Projects orders manager will manage the Cluster projects Orders to successfully deliver orders on time and within budget, through Eaton Approved PM tools and SAP system.
The Projects orders manager will take full ownership of financial and contractual order deliverables / reviews of assigned cluster ensuring that risk, issue logs and change control mechanism are identified during initiation phase.
The Projects orders manager will Manage international multi-disciplinary orders within assigned cluster scope, make sure that the projects orders will be delivered orders respecting below:
- Time (to order contractual completion date)
- Cost (man hours, materials and other direct costs)
- Quality (first time right)
- Compliance (rules and regulations)
- Customer satisfaction (Satisfied repeated customer)
- Forecast, manage, and lead the execution of projects Orders as planned
- Monitor scope, time, budget during execution to meet set targets and initiate corrective actions if necessary.
- Religiously conduct order reviews, presenting recommendations to drive continuous improvement, improve customer experience, identify risks and opportunities, escalate
- ensure customer requirements are understood and met
- ensure customers inquiries and Claims are properly addressed and in timely fashion
- Define order scope at launch, create orders work plans and monitor execution, revise as appropriate to meet changing needs and requirements.
- Ensure a healthy and sanitized backlog for assigned projects orders as for aged orders, accurate parameters, outstanding shipments / delivery notes etc.
- Work closely with Pm cluster leader on conflicting priorities, risks, escalationsetc. impacting delivery of committed targets.
- Ensure timely and correct reporting to managers and parties involved (both internally and externally) in accordance with applicable procedures and guidelines and ensure availability, recording and traceability of data.
- Nurtures a learning organization culture and demonstrates leadership and accountability no victim mentality.
Qualifications:
- Bsc. of Business Management or Engineering
- Minimum 3 years' of relevant experience, preferably leading a team
Skills:
- Project Management experience
- ETO (Engineered to Order) order management experience is preferable
- Good Coaching and Leadership skills to engage project stakeholders
- Excellent Organizational, Communication and Presentation skills
- Ability to work in a diverse team and diverse customer base
- Ability to forecast, deliver and control projects order Profit Plan
- Proficient in:
- Order Management Software (Primavera, MS orders, PM calculator).
SAP
- English language (v/w).
- PMP certificate is an asset
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