Customer Success Manager

About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...

Role Description:The Customer Success Manager (CSM) is a hybrid role will be responsible for overseeing the entire customer lifecycle from onboarding to activation and ongoing account management. The CSM will ensure customers derive maximum value from our solutions leading to increased customer satisfaction retention and growth. The CSM will also work...

About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...

Job DescriptionA customer success manager (CSM) connects our clients to LSEG' s investment solutions, including desktop, analytics, and feeds. The CSM plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing guidance throughout the customer journey.This...

Responsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...

About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...

Responsibilities: Conduct self-guided research to become familiar with what products are available as well as their costs and benefits Search available products to find the best combination of quality, price, and delivery Negotiate policies and contracts with various suppliers Manage deliveries to confirm compliance with contracts Monitor stock levels and...

Responsibilities: Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program. Be the first contact point, deliver a strong first impression and set the foundation for long-term partner...

Responsibilities: Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program. Be the first contact point, deliver a strong first impression and set the foundation for long-term partner...

Responsible for handling customer inquiries and concerns through our inbound/outbound channelsTracking customer experiences across online and offline channels, devices, and touchpointsWork in conjunction with various departments and team members to enhance customer services, brand awareness& retentionEnsure customer satisfaction and provide professional...

Bachelor's degree Fluency in English and Arabic is essential 2+ years of relevant experience in retail or business management (could include account management, category management, project management, financial analysis, etc.) with a proven history of delivering results Experience in negotiations, pricing, or inventory management. Proven experience leading...

Job Purpose:The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, and ensure smooth adoption of our products and services. Rewaa prioritizes delivering an amazing customer experience and this is the first...

Job DescriptionResponsibilities:Build and maintaining profitable relationships with key customers.Oversee the relationship with customers handled by your team.Resolve customer complaints quickly and efficiently.Increase sales.Expand the customer base by upselling and cross-selling.Understand key customer individual needs and addressing these.Meet with...

As a fundamental member of the Operations Team, you will play a significant role in contributing to the growth and success of Vezeeta. This position will see you gain experience and skills in a wide range of areas and work at the forefront of the health-tech industry. Responsibilities:Manage large amounts of incoming/outgoing calls promptlyFollow...

About this opportunityThe Customer Project Manager (CPM) at BNEW SAN SAGND SD PDM CPM Office will be responsible for the end-to-end execution of delivery-contracts towards Ericsson end customers.CPM will ensure Project scope which includes products and/or services is delivered to the happiness of the Customer and Ericsson.What you will do Be responsible for...

Job DescriptionWe are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project .The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.Our Call Center Representatives are often the first point of contact for customers'...

As a Business Transformation professional, you'll provide clients with a strong analytical framework to design and activate their destination strategies, transform and drive sustainable growth. Joining one of our high-performing, globally integrated teams, you'll work closely with our clients' marketing, sales, and experience functions, helping to ensure...

Define the roadmap and CX for contact handling program strategy across MENA ASCS. Also define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health. Develop insights and present wellreasoned, datadriven proposals to crossfunctional stakeholders on opportunities to improve CSA Support. Develop...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. Demonstrated ability to build, develop and handle a group of people Ability to support Business and provide solutions to customer pain points Ability to handle complex and ambiguous scenarios Ability to organize, prioritize and schedule work...

Develop high-quality educational programs that meet the needs of our diverse customer base, tailored to key personas and showcasing relevant use cases and product benefits.Conduct clear, informative and interactive customer training sessions, for small or large audiences, which drive product usage and customer engagement.Support the development of in-product...