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Customer Relation Manager
2 weeks ago
Responsibilities:
- Build and maintaining profitable relationships with key customers.
- Oversee the relationship with customers handled by your team.
- Resolve customer complaints quickly and efficiently.
- Increase sales.
- Expand the customer base by upselling and cross-selling.
- Understand key customer individual needs and addressing these.
- Meet with managers in the organisation to plan strategically.
- Know your competition and strategies accordingly.
- Handle contracting and client communication
Requirements:
- A minimum of 5 years' experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Real Estate experience is a must .
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
- Excellent up to fluent speaker .
- Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software and internet & social media browsing.
- Excellent Communication and Presentation skills.
- Target Oriented and Self-motivated
- Presentable
- Exceptional customer relationship skills.
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