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Customer Project Manager
2 weeks ago
About this opportunity
The Customer Project Manager (CPM) at BNEW SAN SAGND SD PDM CPM Office will be responsible for the end-to-end execution of delivery-contracts towards Ericsson end customers.
CPM will ensure Project scope which includes products and/or services is delivered to the happiness of the Customer and Ericsson.
What you will do
- Be responsible for Project delivery contracts towards Ericsson customers
- Establish the project plan baseline: define project scope, secure the vital resources, and plans and monitor all activities
- Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
- Drive project execution: track project activities, supervise and handle changes, conflicts, and critical issues. Also ensure that lessons learnt are well documented after project closure and stored in specified repository.
- Plan, coordinate the project governance meetings for different projects at various levels and report the same to Steering committees/PMO and key stakeholders to ensure customer expectations are met and Ericsson contractual obligations are delivered.
- Handle project finance and budgeting. Ensure project structure in the financial system is in place and monitored / reported regularly
- Optimize resource cost and time between ongoing projects, Drive profit improvement activities, e.g., Add on Sales and Cost Saving
- Develop the business: participate to contract preparation and to presales meeting, if needed.
- Be responsible to drive improvement programs for Service Line, if required
You will bring
- Degree in Electronics, Telecommunication or equivalent in terms of experience
- Minimum 8 years of Project Management Experience.
- To demonstrate ability to adapt to customer's culture, business process and W.O.W
- Relevant Telecom experience and domain experience from vendor and/or service provider
- Occupational Health & Safety (OHS) awareness
- Strong Consultative/Problem Solving/Presentation/ Soft skills/
- Financial / Business understanding & Entrepreneurial/Commercial Thinking
- Project Management Certifications (Prince2, PMP)
- Proficiency in speaking /writing in English & Local Language
Why join Ericsson?
At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You ́ll be challenged, but you won't be alone.
You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city:
Egypt (EG) || Egypt : Cairo : Cairo || Egypt : Cairo : Smart Village
Req ID: 726501
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