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Customer Success Specialist
2 weeks ago
- Responsible for handling customer inquiries and concerns through our inbound/outbound channels
- Tracking customer experiences across online and offline channels, devices, and touchpoints
- Work in conjunction with various departments and team members to enhance customer services, brand awareness& retention
- Ensure customer satisfaction and provide professional customer support
- Work closely with other team members to ensure that all user inquiries are handled promptly and efficiently.
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Customer Success Manager
5 days ago
Cairo, Cairo, Egypt Commvault Full timeAbout Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...
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Manager, Customer Success
5 days ago
Cairo, Cairo, Egypt Commvault Full timeAbout Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...
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Customer Success Manager
2 weeks ago
Cairo, Cairo, Egypt Twerlo Full timeRole Description:The Customer Success Manager (CSM) is a hybrid role will be responsible for overseeing the entire customer lifecycle from onboarding to activation and ongoing account management. The CSM will ensure customers derive maximum value from our solutions leading to increased customer satisfaction retention and growth. The CSM will also work...
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Customer Onboarding Specialist
2 weeks ago
Cairo, Cairo, Egypt Rewaa Full timeJob Purpose:The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, and ensure smooth adoption of our products and services. Rewaa prioritizes delivering an amazing customer experience and this is the first...
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Customer Success Manager
2 weeks ago
Cairo, Cairo, Egypt Crowd Analyzer Full timeJob Purpose: We are looking for a passionate Customer Success Manager who will partner with our clients and ensure their long-term success. This role is responsible for developing and maintaining relationships with key clients, identifying business opportunities and retaining customers.You Will Do: Establish productive relationships with key personnel in...
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Customer Success Manager- Investment
2 weeks ago
Cairo, Cairo, Egypt LSEG (London Stock Exchange Group) Full timeJob DescriptionA customer success manager (CSM) connects our clients to LSEG' s investment solutions, including desktop, analytics, and feeds. The CSM plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing guidance throughout the customer journey.This...
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Customer Success Manager
2 weeks ago
Cairo, Cairo, Egypt Global Blockchain Show egypt Full timeResponsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...
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Customer Order Specialist
4 weeks ago
Cairo, Cairo, Egypt Signify Netherlands B.V. Full timeWe're looking for a Customer Order Specialist Intern to join our Commercial Operations Team in Egypt, CairoWorking for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the...
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Customer Order Specialist
2 months ago
Cairo, Cairo, Egypt Signify Netherlands B.V. Full timeWe're looking for a Customer Order Specialist Intern to join our Commercial Operations Team in Egypt, CairoWorking for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the...
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Success Account Manager
4 days ago
Cairo, Cairo, Egypt Commvault Full timeAbout Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...
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Success Engagement Manager
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Mea Full timeResponsibilities: Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program. Be the first contact point, deliver a strong first impression and set the foundation for long-term partner...
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Social Media Specialist
2 weeks ago
Cairo, Cairo, Egypt Dimofinf Full timeWe are looking for creative and driven Social Media Specialist to attract and interact with targeted virtual communities and networks users (gulf area). Social Media Specialist Responsibilities Managing the social media marketing strategy clients; focusing on Facebook, Twitter, linked in, instagram, snapchat and YouTube.Create and edit engaging content for...
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Success Engagement Manager
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Mea Full timeResponsibilities: Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program. Be the first contact point, deliver a strong first impression and set the foundation for long-term partner...
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Customer Care Specialist
2 weeks ago
Cairo, Cairo, Egypt vezeeta Egypt Full timeAs a fundamental member of the Operations Team, you will play a significant role in contributing to the growth and success of Vezeeta. This position will see you gain experience and skills in a wide range of areas and work at the forefront of the health-tech industry. Responsibilities:Manage large amounts of incoming/outgoing calls promptlyFollow...
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Project Logistics Customer Excellence Specialist
2 weeks ago
Cairo, Cairo, Egypt Kuehne+Nagel Full timeWe deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.- Your Role :As a Customer Excellence Specialist you organize and supervise the transport of all orders and ensure that your customers are overall satisfied. HSE and data quality is always at the forefront of the work...
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Technical Support Specialist
2 weeks ago
Cairo, Cairo, Egypt Rewaa Full timeJob Purpose:Rewaa Technology Company is seeking a Technical Support Specialist for a Full-Time position, to assist our customers with technical problems when using our products. Technical Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be...
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Customer Success Manager
2 weeks ago
Cairo, Cairo, Egypt Global Blockchain Show Full timeResponsibilities: Conduct self-guided research to become familiar with what products are available as well as their costs and benefits Search available products to find the best combination of quality, price, and delivery Negotiate policies and contracts with various suppliers Manage deliveries to confirm compliance with contracts Monitor stock levels and...
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Brand Specialist
4 weeks ago
Cairo, Cairo, Egypt Amazon Full timeAmazon Vendor Services (AVS) is a set of exclusive services aimed at building mutually beneficial growth through the delivery of targeted strategic improvements on the business inputs.Key job responsibilitiesAVS will support Vendor growth, focusing on: Increasing the vendor selection Improving the discoverability of the vendor products on Amazon Improving...
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Brand Specialist
2 months ago
Cairo, Cairo, Egypt Amazon Full timeAmazon Vendor Services (AVS) is a set of exclusive services aimed at building mutually beneficial growth through the delivery of targeted strategic improvements on the business inputs.Key job responsibilitiesAVS will support Vendor growth, focusing on: Increasing the vendor selection Improving the discoverability of the vendor products on Amazon Improving...
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Tech Support Customer Service
2 weeks ago
Cairo, Cairo, Egypt Teleperformance Full timeCompany DescriptionTeleperformance is a global digital business services company that delivers advanced, digitally-powered business services to help the world's best brands streamline their business operations.Role DescriptionThis is a full-time on-site role as a Customer Service Specialist located in Cairo, Egypt.The Customer Service Specialist will be...