Customer Care Specialist

Collaborate with internal teams, suppliers, and carriers to schedule pickups and deliveries and track shipment status.Manage inventory levels and stock availability, ensuring optimal stock levels to meet customer demands.Communicate with customers, suppliers, and internal teams to address any logistics-related issues or concerns.Stay updated with industry...

Job Title: Regional Advisor - Trauma Care SpecialistWorld Health Organization is seeking a highly skilled and experienced Regional Advisor - Trauma Care Specialist to join our team. As a key member of our global health emergency response team, you will play a critical role in developing and implementing trauma care programs in emergency settings.Key...

Helping the company grow better by achieving customer satisfaction.Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need.Persuading potential customers to buy the product or try the service provided by the company.Time management and allocating an appropriate period for...

As a fundamental member of the Operations Team, you will play a significant role in contributing to the growth and success of Vezeeta. This position will see you gain experience and skills in a wide range of areas and work at the forefront of the health-tech industry. Responsibilities: Manage large amounts of incoming/outgoing calls promptlyFollow...

Customer Care and Satisfaction: to proactively advise and consult to ensure customer satisfaction Shipment Management: Qualification and entry of customer orders into the operational execution process Complaint ManagementQuotation Management: Qualification of customer inquiries, provide Kuehne+Nagel quotations and updates, set final selling price with...

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets.Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints resolution efficiently and effectively. Conduct daily, weekly and monthly...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. Your Role The primary function of the role is responsible for a determined effort to coordinate the Road Logistics Business and ensure the smooth handling of all job files as to process and documentation of both system...

We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...

● Suggest and modify suitable travel options that best suit the client’s needs.● Engage in direct communication with the client through email, chat, and/or phone calls.● Support our B2B customers in their business travels.● Liaise with suppliers and partners to resolve booking issues.● Maintain high satisfaction standards and aim to exceed...

Generating sales leads.Managing incoming calls.Building good relationships with customers.Resolving complaints and following up on resolutions.Identifying customers' needs.Meeting sales objectives.Following procedures and policies.

Location: New Cairo/ Industrial zoneRespond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues...

Responsibilty:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...

Hello from OTO, your passport to seamless shipping in the dynamic MENA landscape! As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast network of 200+ shipping companies, both locally and globally. In the quest to...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. - ** Your Role **:As a Customer Excellence Specialist you organize and supervise the transport of all orders and ensure that your customers are overall satisfied. HSE and data quality is always at the forefront of the...

Interact with customers over the phone to understand their banking needsProvide excellent customer service to achieve customer loyaltyResolve problems over the telephone on the spotConvert sales opportunities in order to meet financial targetsClarify and explain procedures and products over the telephoneCapture and report customer feedback towards continual...

**Join us in creating the technology that helps the world act together** We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world. Be part of a culture built on an...

**Network Pricing Specialist** **Cairo** **Hybrid** **Fixed Term Contract / Secondment (12 months)** **Full Time (40 hours per week)** - We consider all types of flexibility, including locations, hours and working patterns. _ **We make health happen** Bupa Global is the international health insurance division of Bupa. We provide customers who want...

Investigate each case by reviewing order details, tracking information, and communication historyLiaise with the warehouse and logistics teams to initiate the search and recovery process for lost itemsProvide regular status updates to the customer care team throughout the investigation and resolution processProcess refunds or send replacement items as per...

NOK Human Capital is hiring Talent Acquisition Specialist for Bless the wellknown personal care product manufacturing company. Location: Sheraton. Job Responsibilities: Screen resumes conduct initial phone interviews and shortlist candidates for further evaluation. Utilize various sourcing methods including job boards social media networking events and...

Highest Net salary in the market (12,500 Net + KPIs + allowances)Fully Paid training + granted KPIs within trainingGranted KPIs for the first 3 monthsMedical and social insurance9 working hours including 1-hour break/ 2 days off per weekTransportation provided 24/7Bonus and incentive plan above an associate's salary3,6 & 12 Months bonus*Fluency in...