US Customer Care Rep
1 month ago
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
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Customer Care Representative
1 month ago
Cairo, Egypt Top Business Cairo, Egypt Full timeCollaborate with internal teams, suppliers, and carriers to schedule pickups and deliveries and track shipment status.Manage inventory levels and stock availability, ensuring optimal stock levels to meet customer demands.Communicate with customers, suppliers, and internal teams to address any logistics-related issues or concerns.Stay updated with industry...
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Digital Sales Specialist
1 month ago
Cairo, Egypt IBM Egypt Full timeWorking with various sources, you will identify, develop & expand on new sales opportunities and be responsible for driving them to closure.- Differentiates customers within client segmentation to effectively target market opportunity - install, new logo, competitive.- Aide in opportunity identification from install base and create up-sell/ cross-sell...
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Project Manager
1 month ago
Cairo, Egypt mohandeseen giza egypt Full timeWe are immediately hiring a Licensed Insurance Customer Service rep for a client in Beaumont, TX. We are looking for an energetic, self-starter to join their family and provide exceptional customer care for clients. As our Insurance CSR you will be responsible for creating policies, working with existing clients, converting quotes into policies, resolving...
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Cairo, Egypt ibm Full timeWorking with various sources, you will identify, develop & expand on new sales opportunities and be responsible for driving them to closure.Differentiates customers within client segmentation to effectively target market opportunity – install, new logo, competitive.Aide in opportunity identification from install base and create up-sell/ cross-sell...
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Customer Care Manager
1 month ago
Cairo, Egypt Givaudan egypt Full timeResponsibilty:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...
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Customer Care Specialist
1 month ago
Cairo, Egypt Vodafone Mea Egypt Full timeResponsibilities:• Act as a front-line interface with customers of Vodafone Ireland Customers.• Role involves responding to customers over the phone and resolving their inquiries.• Work remote from anywhere inside Egypt.• Maintaining the customer experience and providing the best image to the company.
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Customer Care Specialist
1 month ago
Cairo, Egypt Grand Community Full timeHelping the company grow better by achieving customer satisfaction.Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need.Persuading potential customers to buy the product or try the service provided by the company.Time management and allocating an appropriate period for...
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Customer Care Representative
1 month ago
Cairo, Egypt IGT Solutions egypt Full time● Suggest and modify suitable travel options that best suit the client’s needs.● Engage in direct communication with the client through email, chat, and/or phone calls.● Support our B2B customers in their business travels.● Liaise with suppliers and partners to resolve booking issues.● Maintain high satisfaction standards and aim to exceed...
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HR Shared Services Rep
1 month ago
Cairo, Egypt ServiceNow egypt Full timeDeliver excellent customer service in response to Global HR queries from employees and managers, via the employee portal and live agentProvide support to employees across all stages of the employee lifecycleEgypt Administrative support (Benefits, Onboarding and Offboarding tasks (Form 1, Form 6, Clearance Form, Experience letter))SME for Egypt related tasks...
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Customer Care Representative
2 weeks ago
Cairo, Egypt Sutherland egypt Full timeGenerating sales leads.Managing incoming calls.Building good relationships with customers.Resolving complaints and following up on resolutions.Identifying customers' needs.Meeting sales objectives.Following procedures and policies.
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Customer Service Specialist
1 month ago
Cairo, Egypt IGT Solutions egypt Full timeWe are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...
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Customer Service Executive
1 month ago
Cairo, Egypt Aramex Egypt Full timeExplain and promote the Shop & Ship service to potential customers to ensure a full understanding of the service.Review Mailboxes for new subscribers and log customer information into the system.Follow up on all online subscriptions, check the integrity of the logged customer information, and contact all online customers to ensure they are aware of how to...
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Accountant
1 month ago
Cairo, Egypt SF Egypt Full timeJob DescriptionPreparation and reporting of accounting and financial data related to Manufacturing OperationsManufacturing cost accounting involving investigation, analysis of costs and variances, follow up and reporting, including structured monthly reports.Maintains and is responsible for budgeting and cost control using agreed company cost investigation...
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Care Technical Manager
1 month ago
Cairo, Egypt nokia egypt Full timeWe have a fantastic opportunity for a Live Event Video Technician to join the team at Creative Technology Ireland! You will work onsite with the setup, configuration and derig of video equipment for a variety of live We are looking for an individual with excellent communication skills who will be able to coordinate with customers to ensure the smooth...
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Specialist Customer Support
1 month ago
Cairo, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their needsProvide excellent customer service to achieve customer loyaltyResolve problems over the telephone on the spotConvert sales opportunities in order to meet financial targetsClarify and explain procedures and products over the telephoneCapture and report customer feedback towards continual product...
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Customer Service Officer
1 month ago
Cairo, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their banking needsProvide excellent customer service to achieve customer loyaltyResolve problems over the telephone on the spotConvert sales opportunities in order to meet financial targetsClarify and explain procedures and products over the telephoneCapture and report customer feedback towards continual...
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Customer Care Executive
3 weeks ago
Cairo, Egypt Sharaf DG egypt Full timeLionsgate Contractors are looking for a plasterer for a site in Hereford (HR1) for a valued client. The client requires a ceiling to be re-boarded and plastered. Rate is negotiable depending on experience. Immediate start available. For more information please contact
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customer care Officer
1 month ago
Cairo, Egypt Sutherland Egypt Full timeHighest Net salary in the market (12,500 Net + KPIs + allowances)Fully Paid training + granted KPIs within trainingGranted KPIs for the first 3 monthsMedical and social insurance9 working hours including 1-hour break/ 2 days off per weekTransportation provided 24/7Bonus and incentive plan above an associate's salary3,6 & 12 Months bonus*Fluency in...
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Customer Service Officer
1 month ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Interact with customers over the phone to understand their banking needs• Provide excellent customer service to achieve customer loyalty• Resolve problems over the telephone on the spot• Convert sales opportunities in order to meet financial targets• Clarify and explain procedures and products over the...
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Customer Service Officer
2 weeks ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Interact with customers over the phone to understand their banking needs.• Provide excellent customer service to achieve customer loyalty.• Resolve problems over the telephone on the spot.• Convert sales opportunities in order to meet financial targets.• Clarify and explain procedures and products over the...