Customer Care Manager
1 month ago
- Supervising day-to-day operations in the customer service department.
- Responding to customer service issues in a timely manner.
- Creating effective customer service procedures, policies, and standards.
- Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
- Implementing an effective customer loyalty program.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Assessing service statistics and preparing detailed reports on your findings.
- Hiring and training new customer service agents.
- Managing the approved budget of the customer service department.
- Staying informed on the latest industry techniques and methods.
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Customer Care Representative
1 month ago
Cairo, Egypt Top Business Cairo, Egypt Full timeCollaborate with internal teams, suppliers, and carriers to schedule pickups and deliveries and track shipment status.Manage inventory levels and stock availability, ensuring optimal stock levels to meet customer demands.Communicate with customers, suppliers, and internal teams to address any logistics-related issues or concerns.Stay updated with industry...
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Care Accountant
1 month ago
Cairo, Egypt Etisal EG Full timeJob DescriptionDevelops and maintains a filing system for financial information, files, and records.Ensuring the completeness, accuracy and existing of all Care transactions.Ensuring the valuation, ownership and the proper presentation of all Care balances.Ensure the appropriate recording of all shipment’s costs related to the care.Ensure the...
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Customer Care Specialist
1 month ago
Cairo, Egypt Grand Community Full timeHelping the company grow better by achieving customer satisfaction.Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need.Persuading potential customers to buy the product or try the service provided by the company.Time management and allocating an appropriate period for...
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Customer Care Representative
2 weeks ago
Cairo, Egypt Sutherland egypt Full timeGenerating sales leads.Managing incoming calls.Building good relationships with customers.Resolving complaints and following up on resolutions.Identifying customers' needs.Meeting sales objectives.Following procedures and policies.
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Corporate Care Program Manager
1 month ago
Cairo, Egypt Cairo Governorate, EgyptCairo Full timeResponsiblity:Creating and updating personalized care plans for patients.Collaborating with patients' families, friends, and social supports in developing treatment plans.Identifying and recruiting high-quality healthcare providers.Interacting with healthcare providers to facilitate patients' treatments.Ensuring patients’ treatment requirements...
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Care Technical Manager
1 month ago
Cairo, Egypt nokia egypt Full timeWe have a fantastic opportunity for a Live Event Video Technician to join the team at Creative Technology Ireland! You will work onsite with the setup, configuration and derig of video equipment for a variety of live We are looking for an individual with excellent communication skills who will be able to coordinate with customers to ensure the smooth...
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Customer Care Representative
1 month ago
Cairo, Egypt IGT Solutions egypt Full time● Suggest and modify suitable travel options that best suit the client’s needs.● Engage in direct communication with the client through email, chat, and/or phone calls.● Support our B2B customers in their business travels.● Liaise with suppliers and partners to resolve booking issues.● Maintain high satisfaction standards and aim to exceed...
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Care Center Officer
1 month ago
Cairo, Egypt Allianz Worldwide CareEgypt Full timeResponsibilty:Contributing clinical expertise to patient care and providing guidance to junior physicians.Performing administrative duties and risk management.Ensuring the highest standards in patient care are maintained.Verifying complex diagnoses and facilitating treatment plans.Hiring, supervising, and mentoring healthcare professionals and collaborating...
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Customer Care Specialist
1 month ago
Cairo, Egypt Vodafone Mea Egypt Full timeResponsibilities:• Act as a front-line interface with customers of Vodafone Ireland Customers.• Role involves responding to customers over the phone and resolving their inquiries.• Work remote from anywhere inside Egypt.• Maintaining the customer experience and providing the best image to the company.
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US Customer Care Rep
1 month ago
Cairo, Egypt Deal Egypt Full timeResponsibilty:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...
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Customer Service Specialist
1 month ago
Cairo, Egypt IGT Solutions egypt Full timeWe are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...
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Sales Manager
2 weeks ago
Cairo, Egypt Fresenius Medical Care Full timeGet market insights and provide the Cluster Head with market / competitor data, prices, trends in order to determine market demand and market potential as well as competitors’ market sharesSell and promote home and peritoneal dialysis products under strategic guidance and collaboration with cluster headSupport in monitoring key performance indicators...
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Product Care Manager
1 month ago
Cairo, Egypt Electrolux Full timeResponsibilities:Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.Assisting with or performing...
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Specialist Customer Support
1 month ago
Cairo, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their needsProvide excellent customer service to achieve customer loyaltyResolve problems over the telephone on the spotConvert sales opportunities in order to meet financial targetsClarify and explain procedures and products over the telephoneCapture and report customer feedback towards continual product...
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Customer Service Officer
1 month ago
Cairo, Egypt SSC Egypt Full timeInteract with customers over the phone to understand their banking needsProvide excellent customer service to achieve customer loyaltyResolve problems over the telephone on the spotConvert sales opportunities in order to meet financial targetsClarify and explain procedures and products over the telephoneCapture and report customer feedback towards continual...
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Customer Care Executive
3 weeks ago
Cairo, Egypt Sharaf DG egypt Full timeLionsgate Contractors are looking for a plasterer for a site in Hereford (HR1) for a valued client. The client requires a ceiling to be re-boarded and plastered. Rate is negotiable depending on experience. Immediate start available. For more information please contact
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customer care Officer
1 month ago
Cairo, Egypt Sutherland Egypt Full timeHighest Net salary in the market (12,500 Net + KPIs + allowances)Fully Paid training + granted KPIs within trainingGranted KPIs for the first 3 monthsMedical and social insurance9 working hours including 1-hour break/ 2 days off per weekTransportation provided 24/7Bonus and incentive plan above an associate's salary3,6 & 12 Months bonus*Fluency in...
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Customer Service Officer
1 month ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Interact with customers over the phone to understand their banking needs• Provide excellent customer service to achieve customer loyalty• Resolve problems over the telephone on the spot• Convert sales opportunities in order to meet financial targets• Clarify and explain procedures and products over the...
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Customer Service Officer
2 weeks ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Interact with customers over the phone to understand their banking needs.• Provide excellent customer service to achieve customer loyalty.• Resolve problems over the telephone on the spot.• Convert sales opportunities in order to meet financial targets.• Clarify and explain procedures and products over the...
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Assistant Manager
1 month ago
Cairo, Egypt Allianz Worldwide CareEgypt Full timeMNC JOB | Non Voice & Voice || Customer Care ExecutiveJob Profile : Process - Chat Process | Backend | Back Office ll Customer Service Executive, Non Voice Chat ProcessTechnical Support Executive, Customer Service Executive Non Voice Email Chat Process Non Voice Chat ProcessSalary 13k to 21k / MonthSkills : CCE, Customer care executive, CSA, Customer care,...