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Salesforce Administrator

2 weeks ago

Maadi, Egypt Envision Employment Solutions Full time

Envision Employment Solutions is currently hiring a Salesforce Administrator on behalf of one of our partners, a leader in the retail Motor Vehicles field.
**About the Role**:
Salesforce Administrator's responsibilities include creating user accounts, maintaining our sales databases, and training staff on the effective use of Salesforce products.
Ultimately, you will work with the engineering team to ensure our organization utilizes different tools and capabilities offered by Salesforce effectively and efficiently.

**Responsibilities**:

- Ensure the optimal performance of Salesforce systems, products, certificates, and integrations.
- Upgrade and configure Salesforce systems for optimized integration.
- Managing Salesforce hierarchy, roles, profiles, sharing rules, workflows, public groups, and permission sets.
- Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups.
- Resolve user support tickets.
- Identify and gather requirements from users and stakeholders.
- Support team members and monitor user adoption of Salesforce tools in our Organization.
- Provide ongoing user training and create training materials as needed.

**Requirements**:

- A bachelor’s degree in computer science is preferred
- Proven work experience as a Salesforce Administrator, developer or similar role
- Salesforce certified administrator or Salesforce advanced administrator certification
- Extensive experience in the administration and maintenance of Salesforce systems
- Experience in performing Salesforce upgrades and ensuring successful integration
- Exceptional ability to create and maintain Salesforce databases
- In-depth knowledge of Salesforce products and their functionalities