Sales Assistant

1 week ago

Cairo, Egypt Al-Futtaim Full time

**Job Requisition ID**:170169

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**:
The Sales Assistant is responsible for sales generation and delivering a positive customer experience, andfor a variety of operational duties as assigned by the store management team.

**What you will do**:
**Store Safety**
- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.

**Excellent Customer Service**
- Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code
- .Greets customers immediately upon entering the store with a smile and sincere non-business-likegreeting
- .Provides customers with current relevant information about the product.
- Sincerely thank all customers for shopping as they exit the store and invite them back.

**Quality**
- Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrapcleanliness, and attempt to add on to the sale

**.Administrative**
- Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.

**Required Skills to be successful**
- Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
- Sound in-depth knowledge of the market, brand positioning and trends.
- An understanding of the current economic situation impacts of potential threats and competitors.

**What equips you for the role**:
**Minimum Qualification and Knowledge**:
**Education**High School Diploma or equivalent

**Minimum Experience**:
Minimum 2 years of Retail Sales experience.

**Job-Specific/Technical Skills required to complete the tasks**:
Good verbal communication skills
Some heavy lifting
Ability to stand for a minimum of 8 hours
Strong Customer Service

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