Client Service Senior Manager
7 days ago
**Description**
Are you highly motivated, analytical with strong interest in supporting Brands to grow?
Retailzoom is looking to recruit an enthusiastic Client Service Senior Manager to join our dynamic team, focusing on using data to provide innovative and breakthrough solutions to businesses and organizations across industries. In this role you will be working closely with the Insights and Analytics teams.
**Role Responsibilities**:
- Support the team to manage and grow existing and new accounts, by demonstrating the ability to execute plans as well as providing fresh thinking on adding value.
- Prepare insights reports, ensuring that the expected level of service and value is provided in line with client expectations
- Proactive in picking up tasks and client requests to ensure the smooth execution of projects and client deliverables.
- Support to develop new clients
- Grow and Manage Insights teams
**Required qualifications**:
- An MBA would be an advantage
- Work experience (minimum 8 years) in Market Research, with specific experience on Retail Panels, Data Analytics, or FMCG Retail Sectors.
- Ability to express ideas verbally and in writing, both in Arabic and in English
**Skills & competencies**:
- Strong analytical skills, with the ability to review and analyze data with attention to detail and accuracy
- High degree of confidentiality and strong work ethic
- A naturally curious person who investigates cause and effect
- A self starter who demonstrates initiative and takes control
- A keen Team player
- An effective team leader
- Interpersonal skills including collaboration, facilitation, negotiation and persuasion
**Application
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