Client Services Executive
7 days ago
**Client Services Executive - MENA**
**Reference number**:JR245074
**Location**:New Cairo, Egypt
**Working pattern**:Full Time, 40 hours per week
**Contract Type**:Permanent
**Number of roles**:9
**Salary**:Competitive
We are looking for Client Services Executives to join our team, based in our beautiful offices in South Teseen St. Building 67, Cairo Governorate, Egypt.
Your role will involve speaking to and supporting our sales agents across the Middle East and managing all related administrative tasks and business processes to complete the booking processes for students enrolling on our English, French and German course. In addition you will be involved in nurturing and growing the agent relationships in order to maximise the revenue generation and growth.
This is an excellent opportunity for someone who may be currently working as a Customer Service Assistant or Executive, who is looking to expand their skills and build their career with an industry leader.
**What you’ll bring to the role**
- Passionate about international education
- Fluency in English, French or German (written and spoken)
- Strong cultural understanding of Middle east regions
- Performance driven, with ability to thrive in a busy, international, multi-lingual and fast-paced office environment.
- Some experience providing administrative support in a corporate sales environment
- Able to work to tight deadlines and manage competing priorities
**What we do**
The Kaplan Languages Group is part of the Kaplan Inc, one of the world’s largest and most diverse education and assessment providers. Established in 1938 by Stanley Kaplan, we operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses. Kaplan Language Group (KLG) is a leader in the educational travel sector, helping thousands of customers to realise their dreams of travelling abroad to improve their language skills. For more information on the businesses in the Kaplan Languages Group, please visit Kaplan International Languages, ESL Education and Alpadia Language Schools
**What we offer**
As well as a competitive salary and paths for career progression, we offer a comprehensive benefits package that includes:
- 21 days annual leave* per year rising to 30 days per year after 10 years of service.
- Big discounts on Kaplan courses for you and your family
- Medical Insurance after 2 years of service
- _Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time._
**How to apply**
**Additional Application Information**
As we establish our new office in the region, we are planning our hiring process to ensure a smooth onboarding experience for our new starters. The earliest possible start date for successful applicants will be in approximately two months, though this may be extended if necessary.
**Application Support**
**Disability Confident Scheme and Reasonable Adjustments
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