Revenue Operations Manager

2 weeks ago

Maadi, Egypt FlapKap Full time

**What is FlapKap ?**

We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.

For more info, check our feature on Forbes.

**Why FlapKap?**

FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. FlapKap offers a safe environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.

**What is this role?**

We’re growing fast, with strong product-market fit and a solid track record working with thousands of merchants. Our business development team is active and results-driven. As we enter the next stage of growth, we’re hiring someone to build out the commercial infrastructure that supports scale. This includes setting up and managing our CRM, building outbound sequences, writing sales scripts, and standardizing follow-up processes. This role is hands-on and execution-focused. We’re looking for someone with experience who can come in and implement best practices from day one.

**Responsibilities**:

- Build and manage our CRM infrastructure (e.g. HubSpot): pipelines, workflows, lead routing, and reporting
- Standardize lead management and follow-up processes across the team
- Monitor funnel performance and optimize for conversion at each stage
- Train and support the BD team with tools, playbooks, and performance feedback
- Collaborate with founders to align sales strategy with company growth objectives
- Stay up to date on outbound tools, tactics, and CRM best practices

**Requirements**:

- 5+ years of experience in business development, sales operations, or revenue enablement
- Proven track record building CRM systems (preferably HubSpot) from the ground up
- Experience creating outbound sales sequences across multiple channels
- Solid understanding of lead management, funnel tracking, and pipeline reporting
Ability to train and support commercial teams with tools, playbooks, and coaching
- Data-driven and highly organized, with a focus on execution and measurable impact
- Fluent in English; based in Cairo or open to relocation

**Benefits**
- Competitive Salaries
- Hybrid working environment
- Paid time off
- Healthcare coverage
- A highly collaborative team environment that will support your professional and personal growth
- A culture that promotes Work-Life balance and Wellbeing
- A culture of learning and innovation

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