CRM Manager

2 weeks ago

مصر, Egypt GrubTech Full time

**Who we are?**

As the digital disruption of the F&B sector continues to build momentum and accelerate by the pandemic’s impact, the operators find themselves with an archaic toolbox designed for traditional brick-and-mortar commerce. New business models born out of this transformation such as Cloud Kitchens and Virtual Brands have recently reached a critical mass of maturity and scale but unfortunately, the technology providers in this space have not pivoted fast enough to capture the demand. Grubtech was born out of deep expertise in the beauty and apparel e-com space and have transposed best practices in operations, marketing, and technology to the F&B sector.

**What we do?**

We are one of the few companies globally that is purpose-built from the ground up to cater to delivery-centric restaurants and cloud kitchens. Our product suite encompasses the entire end-to-end operations from demand generation, food aggregator integration, in-kitchen operations, and last-mile delivery integration. Our solution provides a high degree of automation which collapses manpower costs and unlocks digital channel revenues. It allows our customers to focus on what they do best, making great food while we handle the technology landscape to bring best-of-breed capabilities to assist in navigating the digital transformation of their sector.

**Our Mission & Vision**
- Mission: Our mission is to delight our F&B partners with transformative technology, their customers with the best service, our employees with a passion project worth working for and our investors with growth and profitability
- Vision: To be the most comprehensive and hyper-connected F&B platform

Role overview:
Our solution addresses a key gap in the market, and we have witnessed significant demand for the product both regionally and globally. The Grubtech team is growing at a significant rate to ensure that we successfully meet that demand, effectively serve our customers, consistently exceed expectations, and continuously innovate and identify new opportunities.

The primary purpose of the CRM demands extensive cross-functional collaboration, good communication skills, excellent project managerial skills, creative skills, and a process-focused aptitude that will enable the CRM Manager to effectively execute multiple responsibilities and deliverables.

Skill Set and Responsibilities:

- Technical knowledge in CRM, Hubspot, Application integration with Hubspot, and documentation Experience.
- Project Management skills and communication with multiple stakeholders
- A distinctive blend of business, IT, financial, and communication skills
- Strong business acumen.
- Strong analytical and problem-solving skills. Excellent communication, customer service, problem-solving, mentoring Strong attention to detail skills.

**Experience**:

- Background_
- In Data analysis with integration and project management experience
- Worked with any CRM tool before for at least two years
- Worked with sales team, forecast, and sales pipeline
- Developed and integrated at least one IT solution to improve efficiency
- To Fit the role _
- Bachelor’s Degree in Computer since or Management Information System
- 5+ years in a similar role
- Hubspot certified
- Worked with visualization tools such as Power BI or Tableau
- Excellent Excel and PowerPoint Skills
- Communicated insightful actionable insights with multiple shareholders

  • CRM Manager

    1 week ago

    مصر, Egypt Antal International Full time

    Job Title: CRM Manager Location: Cairo, Egypt **Responsibilities**: - Develop and implement CRM strategies that improve customer retention and increase revenue.- - Manage all aspects of CRM software, including system integration, data management, and reporting.- - Work closely with sales and marketing teams to ensure they have the necessary tools and data...

  • CRM Manager

    2 weeks ago

    مصر, Egypt Wego Pte Ltd Full time

    **Responsibilities**: - Develop and implement effective CRM strategies, plans, and initiatives to enhance customer acquisition, retention, and loyalty. - Manage and maintain the customer database, ensuring accuracy, completeness, and data integrity. - Utilize data analytics to segment customers, create personalized communication strategies, and optimize...

  • CRM Specialist

    5 days ago

    مصر, Egypt Rethink HR Solutions Full time

    Report on CRM performance and suggest tactics for continuous improvement. - Ensure data accuracy, integrity, and security within the CRM platform. - Collaborate with various departments, including marketing, product, and customer service to ensure CRM strategies are aligned with overall business objectives. - Effectively communicate CRM strategies,...

  • CRM Architect

    2 weeks ago

    مصر, Egypt MigrationIT Full time

    **Job Information**: Industry - BankingWork Experience - 10+ yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311**Requirements**: - Have an exceptional understanding of Dynamics 365 CRM technical and functional capabilities - Deep and broad knowledge of technical capabilities of Dynamics 365 CRM, including appropriate...

  • CRM Strategist

    7 days ago

    مصر, Egypt Itcan Full time

    **Summary**: **Responsibilities**: - Develop and execute comprehensive CRM strategies tailored for the e-commerce industry to increase customer engagement, retention, and loyalty. - Utilize customer segmentation techniques to identify distinct customer groups and create personalized messaging and campaigns for each segment. - Collaborate closely with...

  • CRM Advisor

    2 weeks ago

    مصر, Egypt Orange Full time

    **Purpose of the job** Handling CRM operations, starting from architecture review, maintenance, servers and OS monitoring, handling global incidents and leading the operations team. **Duties and responsibilities** - Lead operations team. - Study new CRM administration requirements and make a complete assessment. - Fast reaction to system issues to ensure...

  • CRM Executive

    3 days ago

    مصر, Egypt Wego Pte Ltd Full time

    We are seeking someone to join our team. What we can guarantee you is a good understanding of the travel industry and cutting edge technologies out there, better knowledge of users and user experience, and in the process, a lot of fun. **CRM Executive (Cairo, Egypt)** **Responsibilities**: - Work together with the CRM team Globally and manage CRM...

  • Senior CRM Engineer

    5 days ago

    مصر, Egypt اورنچ مصر Full time

    About the job Senior CRM Engineer **Purpose of the job** Handling CRM requirements, starting from feasibility study, design, implementation, integration, Go-live activities, and overseeing junior team members. **Duties and responsibilities** - Lead development team. - Study new CRM requirements and make a complete feasibility assessment. - Responsible on...

  • CRM System Specialist

    7 days ago

    مصر, Egypt Six of October Development and Investment Full time

    Implement required configuration/modifications on CRM system. - Customize Workflows as per the users’ requirements. - Collect and analyze data quality requirements. - Implement some system administration activities such as user setup, defining responsibilities, value sets, flex fields, data groups and request groups. - Getting functional inputs from...

  • CRM Specialist

    2 weeks ago

    مصر, Egypt CEQUENS Full time

    **Responsibilities** - Establish workflows and standards or entering data in the CRM - Spot ways to improve usage of the CRM through automating basic everyday tasks - Customize and pull marketing reports from the CRM - Analyze marketing reports to determine what kind of customer trends the business should respond to - Write training manuals and teach staff...