CRM System Specialist

7 days ago


مصر, Egypt Six of October Development and Investment Full time

Implement required configuration/modifications on CRM system.
- Customize Workflows as per the users’ requirements.
- Collect and analyze data quality requirements.
- Implement some system administration activities such as user setup, defining responsibilities, value sets, flex fields, data groups and request groups.
- Getting functional inputs from business users and work on the technical enhancements.
- Analyze business requirements, design, and implement business solution development.
- Help to determine how the CRM system can be integrated with other systems.
- Work closely with development team to develop users’ requirements.
- Create users’ manuals for new implementations and modifications.
- Perform testing on new Business Applications, implementations and modifications.
- Manage System Testing Defects’ tracking process and evaluate systems functionalities.
- Validate and verify all developed systems reports.
- Ensure system functionality to meet the business requirements.
- Working with CRM support and train users on CRM system to improve system use.

**Job Skills**:

- Ability to work both independently and in a team environment.
- Strong problem solving skills.
- Motivated, creative & flexible.
- Excellent communication & team player.
- Excellent Financial knowledge.



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