Senior CRM Engineer

Senior Software Engineer - CRM | Fulltime **Job purpose**: **Key accountabilities and decision ownership**: - Interpret the customer requirements into deliverables (code; installation of a system; deployment.etc.) and ensure they are well mapped with the requirements - Participate in the time estimation of projects (when needed) while following the project...

Report on CRM performance and suggest tactics for continuous improvement. - Ensure data accuracy, integrity, and security within the CRM platform. - Collaborate with various departments, including marketing, product, and customer service to ensure CRM strategies are aligned with overall business objectives. - Effectively communicate CRM strategies,...

**Purpose of the job** Handling CRM operations, starting from architecture review, maintenance, servers and OS monitoring, handling global incidents and leading the operations team. **Duties and responsibilities** - Lead operations team. - Study new CRM administration requirements and make a complete assessment. - Fast reaction to system issues to ensure...

To support Vodafone’s key strategic growth areas in Testing Function which requires a highly capable and passionate resources for specialized domains as Digital, IoT and Cloud Transformation. Senior Test Engineer will be required to review testing strategy, build test plan, Test Cases and support Testing activities. Senior Test Lead will be required to...

Analyze, Design, and Develop CRM related enhancements - Support CRM solution performance enhancements - Support CRM deployment - Perform root cause analyses for common CRM problems and create fixing plans - Support in CRM solution testing, training, and adaptation - Support domain architects to capturing solution key components for the different layers...

Career Level: **Mid Career** - Employment Type: **Full time** - Function: **Software Development** Description: Create and document designs that meet the agreed-on requirements. - Bachelor of Science preferably Computer Science - 5 + years of similar experience - Excellent knowledge of Microsoft Dynamics CRM customizations and extending capabilities - CRM...

**Role Profile**: To participate in the analysis and development of existing and new projects / products. **Key Accountabilities and Decision Ownership**: **1. Delivery** - ** Solution Design & Development** - Assessment of technical feasibility of business requirements and define cost for configuration/development. - Implementation of business requirements...

Career Level: **Mid Career** - Employment Type: **Full time** - Function: **Software Development** Description: Independently owns the project design and implementation. Create and document designs that meet the agreed-on requirements. Review work done by team members for customer acceptance early in the development process & provide technical guidance to...

**Role Purpose**: To manage key KPI’s of both Contact Centres and Risk management for delivering results basis on defined outcomes and manage operational costs by leveraging efficiency. **Key Accountabilities and Decision Ownership**: **Strategy & planning**: - Stakeholder Management-CS and sales teams for all the contact management Services. - Manage...

Career Level: **Mid Career** - Employment Type: **Full time** - Function: **Management Information Systems** Description: Job Overview: This role maintains the health and efficiency of all systems infrastructure, provides professional hands[1]on implementation and technical advice to ensure the successful implementation of IT Infrastructure Management...