Customer Service Representative

7 days ago


El Sheikh Zaid Al Jizah, Egypt INTELCIA Full time 15,000 - 30,000 per year

About the Company:

Intelcia is a global outsourcing company that has been supporting clients for 20 years by combining talents, technologies, and processes to offer tailor-made services that meet international standards. With a presence in multiple regions worldwide and over 35,000 employees across 85 operational centers, Intelcia aims to be among the top 10 global outsourcing players by 2025.

We are partnering with a
leading, well-known real estate organization
in the region, recognized for its reputation, professionalism, and premium customer experience.

About the Role:

We are hiring
Customer Service Representatives
to support a
prestigious real estate project
. We are looking for
B2+ English speakers
,
highly presentable
, and
flexible with traveling
when required.

The Customer Service Representative's role is to identify customer needs and provide solutions quickly and professionally while ensuring all quality and performance targets are met.

Responsibilities:

  • Communicate with customers via phone or in person
  • Provide accurate and knowledgeable responses about products, pricing, and availability
  • Coordinate with internal departments to meet customer needs

Qualifications:

  • Excellent command of English B2+ both verbal and written
  • Presentable and professional appearance
  • Strong communication and phone etiquette
  • Ability to multitask, organize, and prioritize efficiently
  • Flexibility to travel when needed


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