Front Desk Officer

5 days ago

Cairo, Cairo, Egypt Shiny White Dental Cente... Full time 12,000 - 24,000 per year

Responsibilities:

  • Welcomes patients and visitors by greeting patients and visitors, in person or answering or referring inquiries
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claim
  • Understanding the diagnosis of the case and the treatment plan from doctors
  • Offering to patients the treatment plan and handling all objections or inquiries related to it
  • Helps patients in distress by responding to emergencies
  • Protects patients' rights by maintaining confidentiality of personal and financial information
  • Responsible for revising daily appointments with financial issues
  • Responsible for patient satisfaction survey
Desired Candidate Profile
  • Professional attitude and appearance
  • Presentable and well-groomed with a confident demeanor
  • Proven experience as a front desk representative, receptionist, or in a similar customer-facing role
  • Proficient in English, both oral and written
  • Excellent knowledge of Microsoft Office, particularly Excel and Word
  • Strong communication and interpersonal skills
  • Effective organizational and multi-tasking abilities
  • Solid problem-solving skills and ability to stay calm under pressure
  • Customer service-oriented with a focus on delivering a positive patient experience

  • Front Desk Staff

    5 days ago

    Cairo, Cairo, Egypt Dreams Medical Full time 40,000 - 60,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Cairo for a Front Desk Staff member. The Front Desk Staff will be responsible for greeting and assisting visitors, answering and directing phone calls using appropriate phone etiquette, managing schedules and appointments, and maintaining the...

  • Front Desk Receptionist

    4 days ago

    Cairo, Cairo, Egypt AlQamzi Development Full time

    Company DescriptionYoussry Saleh Law Firm, established in 1985, has built a strong reputation as a full-service law firm supporting businesses across various industries and individual clients. The firm provides integrated services throughout the Middle East to address clients' current business needs and requirements. Led by experienced Supreme Court attorney...

  • Front Office Manager

    5 days ago

    Cairo, Cairo, Egypt SoficoPharm Full time 60,000 - 120,000 per year

    Job Summary:The Front Office Manager is responsible for overseeing the daily operations of the front desk and reception area. This role ensures exceptional customer service, efficient workflow, and smooth communication between departments. The manager supervises front office staff, handles guest/visitor interactions, and ensures compliance with company...

  • Front Desk Staff

    5 days ago

    Cairo, Cairo, Egypt Digital School by Berlitz Full time 15,000 - 30,000 per year

    Location:New CairoEmployment Type: Full-TimeRole OverviewThe Front Desk Sales Admin is the first point of contact for parents, students, and visitors at Digital School by Berlitz. This role combines front-desk reception, lead handling, sales support, administrative coordination, and high-standard customer service.Key ResponsibilitiesFront Desk & Customer...

  • Front Desk Receptionist/Admin Assistant

    4 days ago

    Cairo, Cairo, Egypt YBA Architects Full time 120,000 - 180,000 per year

    YBA ArchitectWE ARE EXPANDINGlocation: Sheraton - Heliopolistitle: Front Desk Receptionist/Admin AssistantBecome part of our dynamic team by submitting your resume to: -Job Scope:This is a full-time on-site role for a Front Desk Receptionist /Admin Assistant in Sheraton office. The Front Desk Receptionist will be responsible for reception duties, office...

  • Front Desk Receptionist

    5 days ago

    New Cairo, Cairo, Egypt Talaat Moustafa Group Full time 60,000 - 120,000 per year

    Job Description:Welcome visitors at the front desk by greeting, directing, and announcing them appropriately.Answer screening and forwarding incoming phone calls.Direct visitors to the appropriate person and office.Ensure the reception area is tidy and presentable, with all necessary stationery and material.Provide basic and accurate information in person...

  • Front Desk Representative

    5 days ago

    Cairo, Cairo, Egypt Enterprise Technology Solutions ETS Full time 60,000 - 120,000 per year

    We're looking for a qualified and motivated candidate to join our team in the following role:* Front Desk ReceptionistRequirements:⁠-Professional appearance is aMUST.-Fresh graduates are welcome to apply.-Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook).Work conditions:-2 days off.Social and medical insurance. Work location: Sheraton,...

  • Front Office Receptionist

    5 days ago

    Cairo, Cairo, Egypt Sorouh Developments Full time 60,000 - 120,000 per year

    The Receptionist serves as the first point of contact for the company, providing professional front-desk service and administrative support to ensure smooth day-to-day operations. This role plays a key part in maintaining a welcoming and efficient office environment for clients, visitors, and staff in the real estate company.Key Responsibilities:Greet and...

  • Front Desk Receptionist

    5 days ago

    Cairo, Cairo, Egypt مجموعة عطالله للاستشرات القانونية-Attala Law Firm Full time 60,000 - 120,000 per year

    Company DescriptionAttala Law Firm specializes in various legal services, ensuring trust and credibility for our clients through our dedicated efforts and care. With the professionalism of Dr. Ayman Attala and the attentive support of Mr. Fady Attala, we provide our clients with full transparency and integrity. Our firm is committed to delivering exceptional...

  • Front Office Executive

    5 days ago

    Cairo, Cairo, Egypt FreePL Full time 30,000 - 45,000 per year

    What We Look ForWe are looking for a professional, well-presented, and service-oriented Front Office Executive to manage the reception area and act as the first point of contact for visitors, clients, and employees. The role is responsible for maintaining a positive company image while supporting daily administrative and coordination...