Quality specialist " Telecom call center industry ''

we need quality specialists for GSM/telecom call center industrycall center agent experiencegsm/telecom experiencequality experience or quality tasks in call center industry-b2 English level

we are looking for1 year quality experience or any similar tasks.1 year GSM/telecom call center agentB2 English level

Xceed is hiring Quality Specialist-(Call Center/GSM)Requirements:-English level B2-Quality experience as Quality for 1 year.-Call Center and GSM Mobile background.-Experience in the telecom industry (Accounts) is a must like -COPC awareness and knowledge.

you must have:6 months quality experience or any similar tasks.1 year GSM/telecom experience as a call center agent.b2 English level

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Call Center Specialist located in New Cairo. The Call Center Specialist will handle incoming and outgoing customer calls, address inquiries, resolve customer issues, and deliver exceptional customer support. Daily responsibilities include managing...

Monitor inbound and outbound calls, chats, and emails to assess agent performance and compliance with company standards.Evaluate agent communication, problem-solving skills, accuracy, and professionalism.Prepare and present quality reports and performance trends to management.Identify training needs and coordinate with the training department to improve...

Company Descriptionetisalat by e& in Egypt builds on 17 years of technological excellence, evolving into a future-focused digital telecom provider. Covering and serving 99% of Egypt's inhabited areas, etisalat by e& continually enhances digital experiences and operational agility to meet its customers' ever-changing needs. The company provides a wide range...

Key ResponsibilitiesHandle inbound and outbound calls professionally and efficientlyRespond to customer inquiries and provide accurate information about servicesConvert leads into appointments or sales based on set targetsFollow up with potential and existing clients to maximize conversionMaintain accurate records of calls, bookings, and client detailsMeet...

Quality SpecialistMaadi siteB2 English LevelTelecom gsm & Quality ExperienceFixed days off and morning shifts

Company DescriptionNEXperience is a CX innovation company redefining customer engagement for global brands. By combining top-tier talent, cutting-edge AI, and deep industry expertise, we deliver scalable, nearshore solutions for customer support, digital sales, and back-office operations. Our offerings include BPO & CX outsourcing, AI-powered customer...