Call Center Specialist

Position SummaryWe are seeking a customer-focused and motivatedCall Center Representativeto join our team. In this role, you will handle inbound and/or outbound customer interactions, provide product and service information, resolve issues, and deliver an exceptional customer experience. The ideal candidate is an effective communicator, problem-solver, and...

TeleperformanceWe're Hiring: Customer Service RepresentativeAre you passionate about helping people and providing world-class support?Join our dynamic team as a Customer Service Representative and be the voice of our brand What You'll Do• Deliver exceptional customer support via phone, email, and chat.• Resolve inquiries, troubleshoot issues, and ensure...

Key ResponsibilitiesHandle inbound and outbound calls professionally and efficientlyRespond to customer inquiries and provide accurate information about servicesConvert leads into appointments or sales based on set targetsFollow up with potential and existing clients to maximize conversionMaintain accurate records of calls, bookings, and client detailsMeet...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Call Center Representative located in New Cairo. The Call Center Representative will handle day-to-day tasks such as addressing customer inquiries, resolving complaints, providing accurate information, and ensuring customer satisfaction. Other...

Role DescriptionThis is a full-time, on-site role for a Call Center Team Lead located in New Cairo. The Call Center Team Lead will oversee the daily operations of the call center team, ensuring that performance goals are met and customer satisfaction is maintained. Responsibilities include monitoring team performance, providing training and coaching to team...

Company DescriptionAura Communication is a leading Business Process Outsourcing (BPO) provider established in 2012 in Cairo, Egypt. With a team of over 800 employees, we specialize in delivering top-tier customer experiences. Our customizable solutions include call center, inbound and outbound services, back-office support, and other customer-focused...

Company DescriptionNEXperience is a CX innovation company redefining customer engagement for global brands. By combining top-tier talent, cutting-edge AI, and deep industry expertise, we deliver scalable, nearshore solutions for customer support, digital sales, and back-office operations. Our offerings include BPO & CX outsourcing, AI-powered customer...

Job DescriptionAnswering phones from customers professionally and responding to customer inquiries and complaints.Researching required information using available resources.Scheduling customer AppointmentsConfirming Appointments Handling patients' issues and complaintsGetting daily feedbacks from patients who received services in the clinic daily through...

A Call Center Manager is neededLumiere Group is looking for an experienced Call Center Manager to lead our call center operations and ensure top-quality service for our patients across our medical and beauty clinics.Key Responsibilities:-Manage and train call center agents to achieve KPIs.-Oversee patient inquiries, appointment scheduling, and...

call center quality specialist monitors and evaluates customer interactions (calls, chats, emails) to ensure they meet company standards and improve customer satisfaction. Key responsibilities include providing constructive feedback to agents, analyzing performance data to identify trends, conducting audits, participating in calibration sessions, and...