call center

Key ResponsibilitiesHandle inbound and outbound calls professionally and efficientlyRespond to customer inquiries and provide accurate information about servicesConvert leads into appointments or sales based on set targetsFollow up with potential and existing clients to maximize conversionMaintain accurate records of calls, bookings, and client detailsMeet...

TeleperformanceWe're Hiring: Customer Service RepresentativeAre you passionate about helping people and providing world-class support?Join our dynamic team as a Customer Service Representative and be the voice of our brand What You'll Do• Deliver exceptional customer support via phone, email, and chat.• Resolve inquiries, troubleshoot issues, and ensure...

Company DescriptionAura Communication is a leading Business Process Outsourcing (BPO) provider established in 2012 in Cairo, Egypt. With a team of over 800 employees, we specialize in delivering top-tier customer experiences. Our customizable solutions include call center, inbound and outbound services, back-office support, and other customer-focused...

Company DescriptionNEXperience is a CX innovation company redefining customer engagement for global brands. By combining top-tier talent, cutting-edge AI, and deep industry expertise, we deliver scalable, nearshore solutions for customer support, digital sales, and back-office operations. Our offerings include BPO & CX outsourcing, AI-powered customer...

A Call Center Manager is neededLumiere Group is looking for an experienced Call Center Manager to lead our call center operations and ensure top-quality service for our patients across our medical and beauty clinics.Key Responsibilities:-Manage and train call center agents to achieve KPIs.-Oversee patient inquiries, appointment scheduling, and...

Company DescriptionAura Communication, founded in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services with over 800 employees. The company specializes in delivering high-quality, customized customer support solutions, including call center operations, inbound and outbound customer service, back-office processes, sales,...

Location:Sheraton-HeliopolisEmployment Type:Full-TimeAbout The RoleWe are looking for aCall Center Agentto handle inbound and outbound calls, assist customers, and provide accurate information while ensuring high levels of customer satisfaction.Key ResponsibilitiesHandle incoming and outgoing calls in a professional and timely manner.Respond to customer...

Role DescriptionThis is a full-time on-site role for a Call Center Agent at Derma Club Clinics in Cairo, Egypt. The Call Center Agent will handle incoming and outgoing calls, provide support to customers, address inquiries, resolve complaints, and ensure customer satisfaction. The role also involves documenting interactions, maintaining accurate records, and...

Company DescriptionAura Communication, established in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services. The company employs over 800 professionals dedicated to delivering exceptional customer experiences. Specializing in tailored customer support solutions, Aura Communication offers a range of services including...

Call Center Agent ArabicLocation: Near Nasr City, Cairo ( Net Salary 7000 LE +Comm )Excellent command of Arabic (spoken and written); English is a plus.• Previous experience in call centers, telesales, or customer service is an advantage.• Strong communication and persuasion skills.• Positive attitude and results-driven mindset.• Ability to work...