call center

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Call Center Agent at Tres Jolie Medical Center, located in Cairo, Egypt. The Call Center Agent will handle inbound and outbound calls, provide exceptional customer service, respond to customer inquiries, offer solutions to concerns, and ensure customer...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Call Center Specialist located at Tres Jolie Medical Center in Cairo, Egypt. The Call Center Specialist will manage inbound and outbound calls, address customer inquiries, resolve issues, and provide accurate information about the center's services....

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Call Center Specialist located in Cairo, Egypt. The Call Center Specialist will handle inbound and outbound calls, address customer inquiries, resolve issues, and provide outstanding customer service. The role involves maintaining customer...

Key ResponsibilitiesHandle inbound and outbound calls professionally and efficientlyRespond to customer inquiries and provide accurate information about servicesConvert leads into appointments or sales based on set targetsFollow up with potential and existing clients to maximize conversionMaintain accurate records of calls, bookings, and client detailsMeet...

We're Hiring Call CenterLocation: 64 Nakhlet El Moteay Street – Triumph Square – Heliopolis, EgyptCompany:El-Aggar Group CompaniesAbout the Role:We are looking for aCall Center Agentto join our customer service team and handle inbound & outbound calls with professionalism.The ideal candidate should have strong communication skills, patience, and the...

Company DescriptionAlarabia Group operates diverse business modules delivering high-quality products and services. The group includes a retail chain offering a wide range of home appliances, home accessories, and lifestyle products, as well as wholesale trading and distribution of domestic and international exclusive brands. Additionally, Alarabia Group...

Company Descriptionetisalat by e& in Egypt has built a strong presence in the Egyptian market over 17 years, evolving into a leading digital telecommunications provider. Serving 99% of Egypt's inhabited areas, the company is dedicated to enhancing customers' digital experiences and driving innovation. Offering a wide range of services beyond traditional...

Key ResponsibilitiesMonitoring & Evaluation: Listen to calls, review chats/emails, and score interactions based on quality scorecards for compliance, accuracy, and customer experience.Feedback & Coaching: Deliver actionable, constructive feedback to agents, conduct one-on-one coaching sessions, and help develop training plans.Reporting & Analysis: Prepare...

Job SummaryThe Call Center Manager is responsible for overseeing daily call center operations, ensuring high levels of customer satisfaction, team performance, and service quality. This role manages staff, optimizes processes, monitors KPIs, and works closely with other departments to meet business objectives.Key ResponsibilitiesManage and supervise daily...

Role DescriptionThis is a full-time and Part-time on-site role as a Call Center Specialist, based in Cairo, Egypt. The Call Center Specialist will handle customer inquiries, resolve issues, and provide excellent customer service across various channels such as phone, email, and chat. Responsibilities include managing inbound and outbound calls, maintaining...