Process Reengineering Senior Manager

3 days ago

Cairo, Cairo, Egypt Ethics HR Full time $84,000 - $144,000 per year

Job Responsibilities:

  • Lead cross-functional teams to map current-state (as-is) processes, identifying pain points, bottlenecks, redundancies, and control gaps.
  • Facilitate innovative workshops to design future-state (to-be) processes that are customer-centric, streamlined, automated, and compliant.
  • Utilize data analytics to quantify process performance (e.g., cycle time, error rates, cost per transaction) and validate improvement opportunities.
  • Design and model new processes, including requirements for policy, technology, and organizational change.
  • Develop bank's process reengineering methodology, integrating Lean, Six Sigma, and Agile principles.
  • Establish and manage a portfolio of process transformation initiatives aligned with the bank's strategic priorities.
  • Define key performance indicators (KPIs) and create enhanced business cases to secure executive sponsorship and funding.
  • Present findings, recommendations, and progress updates to the Executive Committee and Steering Forums.
  • Build strong, trusted relationships with business unit heads (Retail, Commercial, Operations, Risk, Compliance, IT) to gain buy-in and ensure alignment.
  • Mentor, coach, and develop a team of process improvement analysts and managers.
  • Report regularly to the Head of Process Management on the progress, challenges, and successes of reengineering programs.
  • Any special assignments or tasks from head of policies & procedures and process reengineering.

Job Requirements:

  • Bachelor's degree in Business Administration or a related field from a reputable university.
  • 10+ years of banking experience.
  • Strong analytical and problem-solving abilities.
  • Superior communication skills.
  • Data-driven decision-making skills.
  • Deep understanding of banking regulations, compliance, and risk.
  • Strategic thinking combined with hands-on execution capabilities.
  • Lead without direct authority & persuade senior executives.
  • Expert proficiency in process mapping and analysis tools.
  • Excellent project management capabilities.
  • Ability to manage multiple complex initiatives simultaneously.

Job Type: Full-time

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