Process Transformation Supervisor

1 day ago

Cairo, Cairo, Egypt Ethics HR Full time 60,000 - 120,000 per year

Job Responsibilities:

  • Assist in guiding complex transformation journeys and achieving measurable outcomes.
  • Support Head of Transformation to build strong knowledge of strategic transformation culture across the bank domains and employees.
  • Coordinate effective and efficient communication between cross-functional delivery teams, ensuring the successful implementation of transformation objectives in coordination with other process-related functions.
  • Help in identifying opportunities for process improvement and leverage technology to enhance operational efficiency.
  • Coordinate between transformation projects stakeholders and keep track of progress and milestones.
  • Support programs through the human aspect of transformation, ensuring alignment, adoption, and sustainability of new processes.
  • Support in designing and implementing digital solutions that provide seamless, personalized, and efficient services to customers, increasing satisfaction and loyalty.
  • Report regularly to the Head of Process Management on the progress, challenges, and successes of reengineering programs.
  • Any special assignments or tasks from head of policies & procedures and process reengineering.

Job Requirements:

  • Bachelor's degree in Business Administration or a related field from a reputable university.
  • 5+ years of banking experience.
  • Strong process analysis and reengineering methodologies.
  • Critical thinking and problem-solving abilities.
  • Data analysis and statistical tools proficiency.
  • Project coordination skills.
  • Workshop facilitation and stakeholder engagement.
  • Change management awareness.
  • Business case development and financial analysis.
  • Excellent communication and presentation skills.
  • Understanding of banking operations and systems.
  • Collaborative and team-oriented approach.

Job Type: Full-time

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