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Call Center

2 weeks ago

Heliopolis, Cairo, Egypt Mac Construction for urban planning Full time 10,000 - 20,000 per year

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Call Center Specialist located in Heliopolis. The Call Center Specialist will be responsible for handling inbound and outbound calls, providing excellent customer service, resolving customer inquiries and issues, and maintaining customer satisfaction. Day-to-day tasks include managing customer accounts, documenting interactions, and collaborating with team members to improve processes.

Qualifications

  • Customer Support, Customer Service, and Contact Centers skills
  • Excellent Communication skills
  • v. good in Microsoft office
  • Strong problem-solving and multitasking abilities
  • Ability to work effectively in a team-oriented environment
  • High school diploma or equivalent; additional qualifications are a plus