Information Technology Technical Support

1 week ago


Cairo, Cairo, Egypt TAGMATIX360 Full time 40,000 - 60,000 per year
  • Provide Level 1 and Level 2 technical support for desktops, laptops, printers, mobile devices, and peripheral equipment.
  • Manage and support device enrollment, compliance, and configuration policies via Microsoft Intune.
  • Support and maintain meeting room infrastructure, including conferencing systems and audio/video equipment.
  • Troubleshoot and resolve Point of Sale (PoS) system issues in coordination with vendor and application teams.
  • Install, configure, and maintain operating systems and standard business applications.
  • Monitor, log, and respond to incidents and service requests using ITSM tools.
  • Perform hardware upgrades, patch management, and preventive maintenance as per company standards.
  • Coordinate with network and server teams for escalations and ensure timely issue resolution.


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