Customer Support Specialist

4 days ago

Qesm El Maadi Cairo, Egypt COB Solution Full time

Company Description

COB Solution is dedicated to empowering medical providers by streamlining operations, enhancing workflows, and offering innovative solutions. Our goal is to enable healthcare professionals to deliver exceptional patient care while achieving sustainable growth. By leveraging advanced tools and personalized approaches, COB Solution stands as a trusted partner in the medical industry. We focus on creating efficiencies that drive success and positive patient outcomes.

Role Description

This is a full-time, on-site role for a Customer Support Specialist located in Qesm El Maadi. In this role, you will be responsible for providing timely and professional support to clients, resolving technical issues, and ensuring customer satisfaction. Additional responsibilities include analyzing customer concerns, offering effective solutions, and maintaining high communication standards. You will act as the primary contact for addressing customer inquiries and fostering positive relationships.

Qualifications

  • Strong Customer Support, Customer Satisfaction, and Interpersonal Skills
  • Proven abilities in Technical Support and problem-solving
  • Excellent Analytical Skills to address complex customer issues effectively
  • Outstanding communication skills, both verbal and written
  • Ability to work on-site and collaborate efficiently within a team environment
  • Previous experience in customer support or a similar role is a plus

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