Call Center Agent

4 days ago

Qesm El Sheikh Zaid Al Jizah, Egypt Slllr Full time 20,000 - 30,000 per year

Company Description

Slllr is a dropshipping company.

Role Description

This is a full-time on-site role for a Call Center Agent located in Qesm El Sheikh Zaid. Responsibilities include handling inbound and outbound calls, addressing customer inquiries, providing effective support to resolve issues, and ensuring a high level of customer satisfaction. The Call Center Agent will also document interactions and maintain accurate records while adhering to company policies and protocols.

We need confirmation team.

Qualifications

  • Strong customer service and customer support skills to address concerns and inquiries effectively
  • Exceptional interpersonal skills to build rapport with clients and maintain positive interactions
  • Proficiency in computer literacy, including the use of call center systems and basic office software
  • A focus on achieving customer satisfaction through problem-solving and empathetic communication
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently
  • Prior experience in a call center or customer-facing role is an advantage

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