English Customer Support Associate
4 days ago
Company Description
At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.
Role Description
This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication.
Benefits
- Up to 17K Net Salary
- 1.1k night and overnight allowance
- Transportation is provided both ways (Door to Door for ladies)
- Social and medical insurance is provided
- First 3 months are Fully Granted
- Healthiest work environment (Great place to work certified)
Qualifications
- Customer Service Representatives and Customer Service skill
s - Proficiency in English B2-C
1 - Grads and Dropouts onl
y - Flexibility with night and overnight shif
t - Flexibility with Rotational shif
t - Previous experience in a similar role is a plu
s
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