IT help desk

4 days ago

Cairo, Cairo, Egypt Elevate Talent Ferry Full time

IT Help Desk Support

Location: Nasr City

Working Hours: 10:00 AM – 6:00 PM

Day Off: Friday

About the Role:

A leading company in the pharmaceutical sector is seeking an IT Help Desk Support professional to join its team. The role focuses on providing technical assistance, resolving user issues, and ensuring the stability of daily IT operations.

Key Responsibilities:

Provide first-level technical support for hardware, software, and network issues.

Log and monitor all support requests accurately.

Collaborate with internal teams to resolve escalated problems.

Maintain system documentation and assist with updates when required.

Requirements:

Minimum 6 months of experience in IT support or help desk.

Solid understanding of computer systems and network fundamentals.

Excellent communication and troubleshooting skills.

Compensation:

The position offers a net monthly range of 7,000–8,000 EGP, depending on experience and qualifications.

Contact Information:

Phone:

ITHelpDesk #TechnicalSupport #NasrCity #Hiring #ITJobs #CareerOpportunity

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