Technical Support Representative

7 days ago


Alexandria, Alexandria, Egypt CliniSoft Full time 60,000 - 120,000 per year

Company Description

CliniSoft is a leading provider of advanced medical and clinical software applications, known for their seamless integration with the latest hardware technologies. The company is dedicated to designing user-friendly solutions that empower healthcare professionals. Committed to innovation and excellence, CliniSoft aims to enhance operational efficiency and patient care outcomes. CliniSoft has established a trusted reputation in the medical software industry by continually adapting to meet the needs of modern healthcare.

Role Description

This is a full-time on-site role for a Technical Support Representative located in Alexandria, Egypt. The Technical Support Representative will be responsible for providing customer support, ensuring customer satisfaction, resolving technical issues, and troubleshooting system-related queries. The role also includes leveraging analytical skills to diagnose and solve technical problems effectively.

Qualifications

  • Proficiency in Customer Support and Customer Satisfaction
  • Strong Technical Support and Troubleshooting skills
  • Well-developed Analytical Skills for diagnosing and resolving issues
  • Excellent verbal and written communication skills
  • Ability to work collaboratively in a fast-paced environment
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Previous experience in technical support roles is an advantage
  • Familiarity with medical or clinical software is a plus


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