Quality Supervisor

6 days ago

Cairo, Cairo, Egypt VXI Global Solutions Full time 120,000 - 240,000 per year

Company Description

VXI Global Solutions is a leading BPO provider specializing in customer service, customer experience, and digital solutions. Founded in 1998, VXI now has 43,000 employees across more than 40 locations in North America, Asia, Europe, and the Caribbean. The company delivers omnichannel and multilingual support, software development, quality assurance, and CX Acceleration to prestigious brands. Backed by private equity investor Bain Capital, VXI is among the fastest-growing, privately held business services organizations in the United States and the Philippines.

Role Description

This is a full-time on-site role for a Quality Supervisor in Cairo, Egypt. The Quality Supervisor will be responsible for overseeing quality control processes, managing and ensuring product quality, and implementing quality management and assurance practices. Day-to-day tasks include conducting quality inspections, analyzing quality metrics, and developing strategies to enhance overall product quality and customer satisfaction.

Qualifications

  • Quality Control, Quality Assurance, and Quality Management skills
  • Strong Analytical Skills for evaluating and interpreting data
  • Experience in managing and ensuring Product Quality standards
  • Excellent leadership and team management abilities
  • Exceptional problem-solving skills and attention to detail
  • Ability to work effectively in a fast-paced, dynamic environment
  • Bachelor's degree in Quality Management, Engineering, or related field

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