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Credit & Collection Specialist
2 weeks ago
Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region's growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
Job Purpose
The Credit & Collection Specialist is responsible for managing customer accounts debts, ensuring timely collections, and maintaining accurate financial records. The role requires strong customer care, negotiation, and data analysis skills to minimize overdue balances, reduce credit risk, and support healthy cash flow in line with company policies.
Key Responsibilities
- Follow up on overdue accounts, negotiate structured payment plans, and encourage customers to use secure payment methods (e.g., credit card, online payments).
- Reconcile debtor accounts and ensure accuracy of all collection records.
- Assess customer credit history, evaluate risk levels, and escalate exceptions in line with company policy.
- Handle disputes and problematic clients professionally while maintaining positive client relationships.
- Liaise with the sales team and internal stakeholders to align on collection status and account actions.
Desired Qualifications & Skills
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- 2 - 3 years of proven experience in credit control, AR/collections (preferably in a multinational or service industry).
- Strong data analysis skills, with the ability to generate reports and provide actionable insights.
- Excellent negotiation, communication, and customer service abilities.
- Solid understanding of financial reconciliation, credit assessment, and collection processes.
Our promise to talent
At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
Property Finder Guiding Principles
- Think Future First
- Data Beats Opinions, Speed Beats Perfection
- Optimise for Impact
- No Ostriches Allowed
- Our People, Our Power
- The Biggest Risk is Taking no Risk at All
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