Customer Support Specialist

6 days ago


New Cairo, Cairo, Egypt Element Real Estate Full time 2,100,000 - 4,200,000 per year

Company Description

Element Real Estate is a Consulting firm offering comprehensive commercial and residential property solutions to support investors across Egypt. Renowned for its commitment to client satisfaction, the company provides expert guidance to help clients make informed real estate investment decisions. With a deep understanding of the market, Element Real Estate delivers exceptional services tailored to meet individual client needs, consistently maintaining a reputation for excellence.

Role Description

This is a full-time, on-site Call Center Representative role based in New Cairo. The role involves providing excellent customer service by assisting clients with inquiries, resolving issues, and ensuring customer satisfaction. Responsibilities include managing customer communications, maintaining client records, and delivering prompt and professional support in a fast-paced environment.

Qualifications

Proficiency in Customer Service, Customer Support, and a strong focus on Customer Satisfaction

Strong Interpersonal Skills to build rapport and effectively communicate with customers

Problem-solving abilities and a proactive attitude

Ability to work efficiently in a team and manage time effectively

Fluency in English and/or relevant languages is an added advantage

Previous experience in customer service or call center roles is preferred



  • New Cairo, Cairo, Egypt multinational Full time 60,000 - 120,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Support Specialist based in New Cairo. The Customer Support Specialist will handle customer inquiries, provide assistance, resolve issues, and ensure a high level of customer satisfaction. Key responsibilities include offering technical support, troubleshooting problems, and collaborating with...


  • New Cairo, Cairo, Egypt FilKhedma, a Sweepsouth company Full time 60,000 - 120,000 per year

    PURPOSE OF JOB:The support operations specialist is responsible for answering customer inquiries and complaints to ensure satisfactory resolution and high customer retention and rebooking rates. KEY RESPONSIBILITIESinclude the following. Other duties may be assigned.Day-to-day tasks:·       Answer customer support inbound calls...


  • New Cairo, Cairo, Egypt TP Full time 28,000 - 35,000 per year

    Company DescriptionTP is a global leader in digital business services, leveraging its extensive global reach and local expertise to support communities, clients, and environmental efforts. The company specializes in delivering advanced, digitally-driven services to help top global brands optimize efficiency and sustainability. TP is committed to fostering...


  • Cairo, Cairo, Egypt Sutherland Global Service Limited Full time 60,000 - 120,000 per year

    Company DescriptionSutherland Healthcare Solutions provides analytics-driven business process and technology solutions to optimize healthcare's financial and clinical performance. With over 35 years of experience, Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. Our AI-based...


  • New Cairo, Cairo, Egypt Webhelp Full time 80,000 - 120,000 per year

    Company DescriptionWe're Concentrix, a global technology and services leader that powers the world's best brands, today and into the future. We're human-centered, tech-powered, and intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.Role DescriptionThis is a full-time...


  • New Cairo, Cairo, Egypt FilKhedma, a Sweepsouth company Full time 120,000 - 240,000 per year

    The Senior support operations specialist is responsible for answering customer inquiries and complaints to ensure satisfactory resolution and high customer retention and rebooking rates. KEY RESPONSIBILITIESinclude the following. Other duties may be assigned.Day-to-day tasks:·       Answer customer support inbound calls daily.·       Resolve...


  • New Cairo, Cairo, Egypt Brand Mappers Global Marketing Agency Full time 40,000 - 80,000 per year

    Title: International Sales Specialist / Student RecruitersLocation: Maadi, Egypt (In office) –We provide transportation.Schedule: Monday to FridayNight Shift7PM-4AMWho we Are.Brand Mappers is a national marketing and advertising agency collaborating with local and international educational institutions in Noth America to provide them with Full scale...


  • Cairo, Cairo, Egypt Mars EC Full time 180,000 - 240,000 per year

    Job description:Job Title: Italian Speaker - Customer Support SpecialistLocation: 6 October – On-siteJob Type: Full-timeAbout the RoleWe are looking for an Italian speaker to join our team as a Customer Support Specialist. In this role, you will be the first point of contact for our customers, providing assistance, answering inquiries, and ensuring a...


  • Cairo, Cairo, Egypt Manpower Egypt - Target HR Full time

    We're Hiring – Customer Support Specialist (Voice-Based)Location: CairoFor a very well-known multinational company, a full-time role for a Customer Service Representative, located in Cairo, Egypt is needed. The role involves providing outstanding customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a daily...


  • Cairo, Cairo, Egypt MARS EC Full time 15,000 - 25,000 per year

    Company DescriptionMARS EC is a professional outsourcing and offshoring enterprise, specializing in Customer Relation and Customer Contact services as a trusted contact center. We are committed to delivering high-quality customer support, ensuring excellence and proficiency in all interactions. Our mission is to build long-term relationships with clients,...