Customer Service

5 days ago


Cairo, Egypt National Bank OF Egypt Full time

responsible for the day to day smooth operations of the customer service
- Fresh graduated: Grade good and above » Commerce / Business admin/ FEPS
Founded in 1898, National Bank of Egypt (NBE) is the first established commercial bank in Egypt and the largest player in the Egyptian banking sector. NBE is the market leader in terms of total Assets with a market share of 23.5%, and in terms of total Loans and advances with a market share of 20.2%, as well as leading the market in customer deposits with a market share of 27.2%. It has the largest branch network of 345 branches and outlets, the largest ATM network of more than 1253 terminals, and the largest customer base of approximately 5 million customers. NBE is the largest lender in the trade finance sector in Egypt, and the largest lender to SME’s in Egypt, which is a key group driving economic development in the Egyptian private sector. NBE has been leading the Egyptian banking sector for more than 113 years throughout different political and economic changes; Until the 1950s, NBE performed the Central Bank’s duties as well as its commercial banking functions. After its nationalization in the 1960s, it acted as a pure public sector commercial bank in addition to continuing to conduct the functions of the Central bank in the areas where the latter had no branches. It employs 18,000 employees and has presence in 4 continents. Its global network includes National bank of Egypt (UK) limited, New York and Shanghai branches, National bank of Egypt (Khartoum) in addition to representative offices in Johannesburg - South Africa, and Dubai DIFC. NBE achieved outstanding financial results in 2012 reaching pre-tax profit of EGP 6.4 billion and net profit of EGP 3.2 billion. Debts settlement reached EGP 2.9 billion, total assets reached EGP 322 billion, gross lending portfolio grew to EGP 102 billion and capital reached EGP 14 billion in June 2012.


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