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Customer Service Engineer

4 weeks ago

Cairo, Egypt Siemens Healthineers Full time

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? **Then come and join our global team as the Customer Service Engineer “XP-AT, based in Cairo.**

Our global team: Siemens Healthineers is a leading global medical technology company. 66,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

**Your tasks and responsibilities**
- Execute all service activities assigned, in an adequate and appropriate manner for all
- conventional X-ray and Angiography Systems.
- All service activities include installation, start up, preventive maintenance, repair and system
- modifications and updates on demand.
- Communicating and accept all operative procedures that support service process and ensure
- optimal performance in all activities within the area of responsibility.
- Maintain highest customer satisfaction within the framework of Siemens Healthineers, Customer
- Service.

**Your qualifications and experience**
- A graduate from Faculty of Engineering, Bio-Medical Engineering Department or equivalent
- An excellent Communication and customer interaction skills.
- Effective interpersonal and verbal communication skills.
- Very good proficiency of English language (Spoken - Written)
- Previous experience in the same role from 1 - 4 years
- Previous experience in dealing with (XP-AT) System is a must

**GDPR**

**Diversity and Inclusion**

**Organization**: Siemens Healthineers

**Company**: Siemens Healthcare S.A.E.

**Experience Level**: Early Professional

**Full / Part time**: Full-time