Banking Customer Service

7 days ago


Cairo, Egypt Raya CX Full time

The job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch location. All representatives can expect to: Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards
Check on the status of customer accounts and track checks and payments
Review and explain account charges
Assist banking customers who are victims of fraud, theft or identity theft
Assist customers with replacing lost or stolen credit or debit cards
Assist with address changes
**Qualifications**Bachelor's degree at (LAW - Commerce - Business - IT - Language & Translation - Computer Science
Very Good english level up to Excellent (A2:B1)
Done military service and graduated
Professional way of talking

**Salary**: From E£6,600.00 per month

Ability to commute/relocate:

- Maadi: Reliably commute or planning to relocate before starting work (required)



  • Cairo, Egypt Raya Contact Center Full time

    A very Interesting Career that allows you to handle banking inquiries over the phone and working inside the bank. If you are meeting the below qualifications bring your friends and join us on: from Sunday to Thursday 10 AM to 4 PM. Interviews location: Raya Contact Center new building (MP3) inside the technology village at Maadi (of El-lasilky street). Job...


  • New Cairo, Egypt Service First CX Full time

    This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities related to the Loan Department. **Benefits**: - Unlimited bonus In US $. - High Basic Salary. - Total salary (Basic + Bonus) could reach up to 20,000 ++. - Location: 90th Street, Fifth Settlement, New Cairo,...

  • Customer Service

    1 week ago


    Cairo, Egypt National Bank OF Egypt Full time

    responsible for the day to day smooth operations of the customer service - Fresh graduated: Grade good and above » Commerce / Business admin/ FEPS Founded in 1898, National Bank of Egypt (NBE) is the first established commercial bank in Egypt and the largest player in the Egyptian banking sector. NBE is the market leader in terms of total Assets with a...


  • Cairo, Egypt Pillars Consultancy Full time

    Banking Customer Service Executive - Multinational **Job Description**: Main Duties: Acquire and update knowledge on procedures related to relevant process. Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set. Work well independently; complete assigned tasks in the established...


  • Cairo, Egypt Banque Misr Full time

    Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents. - Provide the best level of services and support to the segment of VIP customers. - Support the Senior Client Relationship Manager in providing and selling financial products and services all clients. - Work on nominating VIP...

  • Customer Service Agent

    15 hours ago


    Cairo, Egypt Service First CX Full time

    Service First CX is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. **Job Description**: A Customer Service Specialist - Collection is an individual who specializes in the collection of outstanding debts owed by...


  • Cairo, Egypt IMI International Full time

    Presentable - Maximum age Is 25 - University Graduates of any disciplines - Cairo & Giza Residents IMI was founded in 1999 primarily as a management development company with four different business divisions, namely marketing research, training, recruitment, and consulting. IMI includes various sub-segments under its training division. The training division...


  • Cairo, Egypt Pillars Consultancy Full time

    **Job Purpose**: Manage, and follow up on all the works and activities related to Bank projects in order to achieve our strategic plans by using a variety of project management techniques to ensure that projects are achieving their objectives/goals. **Duties & Responsibilities**: Key Responsibility: - Review carefully new issued RFP in order to ensure that...


  • Cairo, Egypt Raya Contact Center Full time

    Raya - OSN Project Call Center Offshore Advisor is now needed : Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and...


  • Cairo, Egypt Raya Contact Center Full time

    Available Vacancies: Customer service vacancies (Arabic and English) in several accounts. You will be hired in the best account that fits you based on your educational background, skills and English proficiency. Job description: - Handles customer inquiries from beginning of the inquiry to it’s closing - Resolves customer complaints & problems aiming for...


  • Cairo, Egypt HSBC Full time

    -Job description**Why join us?** To continuously provide high quality processing service related to CCM to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Responsible for relationship building and resolving customer queries / issues in a professional manner (where applicable). Other responsibilities dependent...


  • Cairo, Egypt HSBC Full time

    **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Customer Service

    1 week ago


    Cairo, Egypt Progate Full time

    Answering all clients inquiries & handle their needs, complains & comments. - Submit weekly & monthly reports for continues evaluation on customer’s status when needed. - Provide relevant clients feedback to the direct manager & to the right channels. - Deal with all clients deals in a professional, positive & trustworthy manner. 0-5 years of experience in...


  • Cairo, Egypt Rabbit Full time

    **About the Customer Service Representative Position**: Our customer service representative, or CSR, will act as a connection, providing service information and resolving developing problems that our clients might face with precision and competence. The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely...


  • Cairo, Egypt Transcom WorldWide Full time

    **Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join our Transcom Family as a Customer Service Representative!** Job Responsibilities: -...


  • Cairo, Egypt Centro Global Solutions Full time

    At Centro, our Customer Service & Marketing Representatives have one goal in mind: provide the highest level of personalized customer satisfaction. The majority of the customer service related calls require representatives to answer inbound calls and assist customers with specific inquiries. The Customer Service & Marketing Representative will build...


  • Cairo, Egypt Jobzella.com Full time

    Manage a team of contact center supervisors, specialists agents and officers toward the department and organization short/long term goals and objectives by creating and implementing relevant action plans. - Build a healthy relationship between the contact center and external/internal customers - Guide the team to ensure SLA achieving and Customer...


  • Cairo, Egypt HSBC Full time

    **Business: GLCM Digital Operations** **Open positions: 4** **Role Title: GLCM Digital Customer Service Executive** **Global Career Band: 8** **Location **_(Country / City )_**: Egypt/Giza** **Recruiter Name : Mai Mahmoud** **Why join us?** To continuously provide high quality processing service related to GLCM Digital to achieve maximum customer...


  • Cairo, Egypt Kone Full time

    As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality._ - Your career is a journey, and how you travel makes a difference._ - It's time to make a move. Join our flow._ KONE Egypt is focused on growing business...


  • Cairo, Egypt Jobzella.com Full time

    Listen and respond to customers’ needs and concerns Provide information about products and services Take orders, determine charges, and oversee billing or payments Review or make changes to customer accounts Handle returns or complaints Record details of customer contacts and actions taken Research answers or solutions as needed Refer customers to...