Apm Services Team Leader

**votre rôle**: **Mission** **Lead a team of APMs reporting to the function Head. The role allows for a greater depth of involvement with the team members, supporting the function Head with key requirements such as**: - **Project resourcing, support and performance reporting**: - **Project quality (including CSAT)**: - **Coaching and mentoring** **From...

**Job Description Summary**: In this role, you will closely work with customers to understand and define their requirements, develop function implementation of GE digital solutions. You will act as the function consultant, as well as individual contributor, on these engagements contributing to software implementations, upgrades, and integration projects...

**Job Information**: Industry - BankingField - InfrastuctureField / Area - NetworksJob Category - Network EngineeringWork Experience - 5+ yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Lead capacity planning, end2end performance function responsible for measuring and maintaining production services/systems capacity,...

We Are Hiring immediately a customer service Team Leader Requirements: - BSc Degree, Graduates only. - 2 year experience as a Team Leader - Excellent to fluent in English ( Speaking - Writing) - Very good computer user. - Tanta or nearby Residents only. Work Condition: - Full time, - Morning shift only. - Fixed Friday off. Ability to commute/relocate: -...

**About the role**: - Familiar with Elastic Stack version 7&8. - Design and configure Elasticsearch instances. - Size and configures Elasticsearch clusters and shards. - Optimize & fine tune Elastic Stack performance. - Design, implement, and configure Kibana visualizations. - Configure Logstash, FileBeats, MetricsBeats, APM and possibly other Elastic Stack...

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...

**About the role**: - Project Scope Management: Responsible for delivering the agreed outcomes required from the project. Conduct stakeholder analysis, define and manage customer expectations both stated and un-stated. - Project Time Management: Estimate times for all activities and prepare delivery schedule. Control performance to meet the deadlines...

**Responsibilities** - Act as level 1 escalation and engage crises management process if needed on that level. - Work with management on team training plan. - Work with management on service acceptance. - Work with management on incident auditing for team members. - Work on preparing Rosters for the team and handle changes through the month. - Ensure...

**About the role**: Key Tasks and Responsibilities: Act as level 1 escalation and engage crises management process if needed on that level Work with management on team training plan Work with management on service acceptance Work with management on incident auditing for team members Work on preparing Rosters for the team and handle changes through the...

**About the role**: - Acting as 1st level of escalation. - Incident audit and monitoring. - Generating internal and external reports. - Supervision of the team to ensure compliance. - Contriving initiatives and other administrative tasks as per job requirements. - Reference & coach for tools. - Maintain data integrity and challenge common discrepancies. -...

**About the role**: - Acting as 1st level of escalation. - Incident audit and monitoring. - Generating internal and external reports. - Supervision of the team to ensure compliance. - Contriving initiatives and other administrative tasks as per job requirements. - Reference & coach for tools. - Maintain data integrity and challenge common discrepancies. -...

**About the role**: - Acting as 1st level of escalation. - Incident audit and monitoring. - Generating internal and external reports. - Supervision of the team to ensure compliance. - Contriving initiatives and other administrative tasks as per job requirements. - Reference & coach for tools. - Maintain data integrity and challenge common discrepancies. -...

**Job Descriptions** - Provide Direct Customer Support through various channels. - Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. - Investigate and resolve customer complaints and queries particularly escalated ones. - Provide feedback and support to the Client...

A Mobility Egypt comapy located in Egypt is Looking for: 1: Sales Agents Team leader with the below requiremt **Responsibilities**: Outdoor Sales Agents Team leader Job Summary: As the Outdoor Sales Team Leader, you will be responsible for leading a team of sales agents engaged in recruiting ride-hailing drivers to our platform. Your role involvesguiding,...

**Programing Team Leader** **Location: Egypt - New Cairo** **Responsibilities**: - Hire, manage, mentor, and coach technical team members that build, design, implement and maintain front-ends and back-ends for the company’s products and services. - Design the architecture for the company’s products, services, and features. - Act as a Team Leader and...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

**SYE English community** is hiring **"Telesales Team Leader"** Monitoring telesales and moderation team performance and motivating them to reach targets. Achieving sales targets and department goals. Providing continuous reporting on sales forecast Coaching the team members and increasing their sales skills and performance. Updating all internal systems to...

We are hiring Operation Team Leader to lead Group of Representatives for Shipping Company Requirements: - High Education - very good in Microsoft Office programs - Good in English - Excellent Communication skills - Ability to lead Group of representatives remotely - resident Cairo or Giza Benefits: - Social and Medical insurance - Work Time from 8 AM to...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Team leader (FR/ENG) **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. ** Essential...

TruKKer is Middle East’s 1st and largest on-demand truck aggregator. TruKKer is transforming the fragmented logistics market to make it standardized, transparent and efficient by leveraging the power of technology. We are driving adaptation of technology at the lowest levels of business i.e the drivers. We are the front runners of introducing technology to...