Sales Assistant
3 days ago
**Job title - Sales Assistant - French speaking**
**Location - Cairo, Egypt**
**Job model - On-Site**
**What you'll do**
Under dynamic and complex environment, the Sales Assistant needs to support the team to deliver incremental growth and profitability via strong and profitable relationships with customers and effective communication and collaboration internally.
**Your mission**
- Own the order to cash process and partner with Account Managers on the customer relationship
- Check orders received, i.e. Available to Promise check (liaise with supply chain) to respond back to the customer within 48 hours, validate quotation of the order price and payment terms, options for improving order pattern
- Receive, own and communicate with customers on logistic complaints. Process and surveillance of Customer Complaint and identify potential problem and source of solution.
- Coordinate formulation and technical requests from customers with relevant internal stakeholders.
- To coordinate MEA Distributors Activities
- To organize and maintain the managers (digital) agenda:
- To handle telephone calls and requests:
- To provide administrative support:
- To provide facility service:
- Administering CEP / DMF from customers/distributors
- Backup key account manager
- Customer requests for third party audit reports
- Ecommerce support
**You bring**
- Bachelor’s degree (preferably science based).
- At least 3 years experience as an assistant in the business context.
- Excellent skills in MS Office (Word, Excel, Powerpoint and Outlook).
- Familiar with Incoterms, liability matters pertaining to Insurance
- Solid understanding of SAP R3 SD Module
- Excellent interpersonal skills.
- Excellent communication, both written and verbal in native language.
- Very good command (written & verbal) of English and French is a prerequisite
- Have a “can do” attitude.
**We bring**
- A dynamic work environment with many challenges that give you the possibility to work autonomously and with a team in finding the right solutions. You are giving the freedom to be creative and proactive.
- An inclusive team with respect for everyone.
- Flexibility at work
- A good Collective Labor Agreement and competitive salary.
- We offer you the possibility to grow and develop yourself professionally and personally.
**How to apply**
**Equal Opportunities Commitment**
DSM-Firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at DSM-Firmenich.
DSM-Firmenich is an Equal Opportunity and Affirmative Action Employer. DSM-Firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
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