Customer Support Representative

3 weeks ago


Cairo, Cairo, Egypt Nok Human Capital Full time

NOK Human Capital is a leading recruitment agency in the Middle East, and we are currently hiring for an ecommerce company.

As a Customer Support Representative, you will be responsible for handling incoming chats, telephone contacts, and solving them in a timely and efficient manner. You will work 9 hours a day, with 8 productive hours and 1 hour of break.

The successful candidate will receive annual leave, sick leave, and maternity leave as per Egyptian labor law. They will also be entitled to social insurance coverage with the maximum ceiling according to the gross salaries as per law.

The ideal candidate will have strong problem-solving skills, excellent communication skills, and be a team player. Fluency in English and Arabic is required, and the ability to work in a fast-paced environment is essential.

We offer medical insurance and social insurance provided by our company. We also provide transportation for our employees.

The estimated salary for this role is around $400-$600 per month, depending on experience and qualifications.



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