Operations Director, Facility Management Lead

1 week ago


Cairo, Cairo, Egypt PILLARS Full time
Operations Director, Facility Management

Our client is a leading international firm with a strong presence in the facility management industry. They are dedicated to providing high-quality services to their clients across the globe.

Key Responsibilities:
  • Lead and oversee all operational activities to ensure effective service delivery in line with client expectations and company standards.
  • Develop and implement operational strategies that improve service quality, efficiency, and profitability.
  • Coordinate with project managers and department heads to ensure smooth execution of facility management services.
  • Monitor operational performance through KPIs and regularly report on project outcomes and areas for improvement.
  • Manage and optimize resources, including staff, equipment, and materials, ensuring cost-effective operations.
  • Ensure compliance with health, safety, and environmental regulations across all projects and facilities.
  • Collaborate with the Commercial Director to align operational capacity with commercial goals.
  • Drive continuous improvement initiatives, focusing on operational efficiency, customer satisfaction, and risk management.
  • Establish and maintain strong relationships with clients, addressing any operational concerns promptly.
  • Mentor and develop operations teams, ensuring high levels of performance and staff retention.
Qualifications:
  • Bachelor's degree in Engineering (Master's preferred).
  • 10+ years of experience in an operations management role in the facility management industry is a must.
  • Strong leadership and organizational skills, with the ability to manage multiple projects and teams.
  • Professional certifications in Facility Management, such as CFM, FMP, SFP, or PMP.
  • Knowledge of operational standards and best practices in facility management.
  • Excellent problem-solving and decision-making abilities.
  • Experience with resource management and budget control.
  • Strong understanding of HSE (Health, Safety, and Environment) standards.
  • Excellent interpersonal and communication skills.


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